MIKE, Hi, I first encountered you at the Dell forum, I have since installed Returnil a second time, uninstalled it a second time and reinstalled it a third time. I have sent an email to the email@example.com it was returned undeliverable. I pasted the entire msg to the address given in the confirmation reply. Just in case you have been unable to find all the previous msgs. I will relay them here. 1. 20 secs to start, after Returnil, 2 mins. 2. Scanning on high takes 4 to 5 hours. 25 malware found. Scanning on med, no malware found. 3. pausing scan, takes 4 min. to get a continue scan button. 4. am not sure about reboot to clear virtual mode. What is the button enable or disable for? 5. Some of my programs have been altered. Secunia PSI 2.0 does not have you listed as installed. Neither does CCleaner. What other of my programs have been affected. And why? 6. Can scan speed be altered and if so how? 7. As I have not created a virtual disk, why did a scan of Z: drive occur? 8. I was going to ask about Windows update, but read a topic already about how I will have to reboot and then go online without virtual mode to install updates. 9. There are 25 malwares in quarantine, what do I do with them? They have been uploaded. 10. That is all for now. Still not sure if I want this or not. Sincerely Liz.