Think i have been hijacked

Discussion in 'adware, spyware & hijack cleaning' started by kesson, Apr 1, 2004.

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  1. kesson

    kesson Registered Member

    Joined:
    Apr 1, 2004
    Posts:
    15
    Hi, wondering if you can take a look at my log file, i think my browser has been hijacked i keep loosing my homepage when I restart my computer and get extra icons on my desktop. I ran Spybot S&D spyware, also have the free Zonelabs firewall + Spyblaster and Antivir virus scan on my pc. I thought all my security levels were high enough, but apparently not. Hope you can help.

    Thanks,
    Kesson


    Logfile of HijackThis v1.97.7
    Scan saved at 1:47:56 PM, on 4/1/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVPersonal\AVGNT.EXE
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    C:\Program Files\AVPersonal\AVGUARD.EXE
    C:\Program Files\AVPersonal\AVWUPSRV.EXE
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Reid Family\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.sympatico.ca/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://windowsupdate.microsoft.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
    O4 - HKLM\..\Run: [MSNSysRestore] C:\WINDOWS\System32\pc32.exe bg
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Startup: PowerReg Scheduler V3.exe
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37876.7463425926
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6FC05DF1-EDF2-4DC8-BA24-9C0D5F2E39C8}: NameServer = 206.47.244.107 206.47.244.78
    O17 - HKLM\System\CS1\Services\Tcpip\..\{6FC05DF1-EDF2-4DC8-BA24-9C0D5F2E39C8}: NameServer = 206.47.244.107 206.47.244.78
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.your-search.info/start.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.your-search.info/start.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.your-search.info/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.your-search.info/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.your-search.info/search.html
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://windowsupdate.microsoft.com/
    O4 - HKLM\..\Run: [MSNSysRestore] C:\WINDOWS\System32\pc32.exe bg
    O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -


    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files
    C:\WINDOWS\System32\pc32.exe
    C:\WINDOWS\system\systeminit.exe

    then
    Reboot normally & download CWshredder from http://www.thespykiller.co.uk then Run it
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.

    and make sure you follow the advice about the security updates listed on the last page, in order to prevent re-infection, otherwise you will be continually reinfected
    the patches are :
    http://support.microsoft.com/default.aspx?kbid=828026
    http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/ms03-011.asp
    *Note: The simplest way to make sure you have all the security patches is to go to Windows update and install all "Critical Updates & service Packs"

    then reboot
     
  3. kesson

    kesson Registered Member

    Joined:
    Apr 1, 2004
    Posts:
    15
    After following the instructions when in the "safe mode" step i could not locate the second of the two files to be deleted.
    Delete these files
    C:\WINDOWS\System32\pc32.exe
    C:\WINDOWS\system\systeminit.exe

    I didn't delete the first one yet either as i thought it might be a program file.I just want to make sure, I am just a novice to this stuff.

    Kesson
     
  4. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi kesson,

    Both of those files are bad and need to be deleted. Delete the one you can locate.

    Then post a new HJT log.

    Regards,
    Kent
     
  5. kesson

    kesson Registered Member

    Joined:
    Apr 1, 2004
    Posts:
    15
    New log

    Here is the new log, I did find both those files in the safe mode.

    Kesson

    Logfile of HijackThis v1.97.7
    Scan saved at 5:58:11 PM, on 4/1/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVPersonal\AVGNT.EXE
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    C:\Program Files\AVPersonal\AVGUARD.EXE
    C:\Program Files\AVPersonal\AVWUPSRV.EXE
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Reid Family\Local Settings\Temp\Temporary Directory 3 for hijackthis1977.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.sympatico.ca/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37876.7463425926
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6FC05DF1-EDF2-4DC8-BA24-9C0D5F2E39C8}: NameServer = 206.47.244.107 206.47.244.78
    O17 - HKLM\System\CS1\Services\Tcpip\..\{6FC05DF1-EDF2-4DC8-BA24-9C0D5F2E39C8}: NameServer = 206.47.244.107 206.47.244.78
     
  6. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Re:New log

    Hi kesson,

    Your log is clean now, good work!!

    Regards,
    Kent
     
  7. kesson

    kesson Registered Member

    Joined:
    Apr 1, 2004
    Posts:
    15
    Re:New log

    Will I still need to run the CWshredder as in the previous instructions?

    Kesson
     
  8. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Re:New log

    Hi kesson,

    If you have not run CWShredder yet, I would advise you to do so. It removes parts of the CWS variants that sometimes do not show up in HJT. In your case, it is just a doublecheck to be sure we got everything.

    Regards,
    Kent
     
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