The reversed R disappears from desktop

Discussion in 'Returnil releases' started by fuquen, Aug 8, 2010.

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  1. fuquen

    fuquen Registered Member

    Joined:
    Jan 3, 2010
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    95
    Returnil 2010 Home Free

    1. Desktop machine w/OS Vista Home Premium 32b & XP Pro. sp2
    2. Changed monitors
    3. Adjusted resolutions to very high and very low
    4. Adjusted resolution back to normal 1024x728
    5. The reversed R usually on desktop disappears
    6. Have tried every trick I know, reinstalled Returnil, cannot make it appear

    How to find it back?
    Please help.

    Thank you very much!
    Fuquen
     
  2. Coldmoon

    Coldmoon Returnil Moderator

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    Location:
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    Can you try RSS Pro 2011 and let me know if the issue remains? Also, does the toolbar return when you reset the option in the configurations with 2010?

    Mike
     
  3. fuquen

    fuquen Registered Member

    Joined:
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    Posts:
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    Thank you very much, Mike!

    1.
    "... does the toolbar return when you reset the option in the configurations with 2010?"
    Answer: No. It does not return. It does not show up even re-install RVS.

    2.
    Will try RSS Pro 2011 and report.

    Thank you!

    Fuquen

    HAVE JUST TRIED RSS PRO 2011
    TOOLBAR DOES NOT APPEAR ON DESKTOP

    SOMETHING ELSE
    ICON IN THE TRAY STAYS IN GREEN NO MATTER VIRTUAL MODE ON OR OFF

    THANK YOU!
     
    Last edited: Aug 10, 2010
  4. Coldmoon

    Coldmoon Returnil Moderator

    Joined:
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    Posts:
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    Location:
    USA
    Please send us the following reports from the problem computer:

    RVS 2010:

    * C:\Windows\rvs3.log
    * C:\Windows\rvs3-inst.log

    RSS 2011:

    The rvs3.log and rvs3.inst.log files in the following folder: C:\Documents and Settings\all users\application data\returnil\rvs3\log

    All versions:

    * MSINFO32 report**

    **Click START > RUN > Type MSINFO32. On the System Information screen click FILE > Export and then save the file where you can find it to attach to your issue report to support (dash) tech (at) returnil (dot) com.

    Mike
     
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