The disk structure is corrupted and unreadable

Discussion in 'Acronis True Image Product Line' started by dgkba, Jun 28, 2005.

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  1. dgkba

    dgkba Registered Member

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    Hello,

    I'm trying to mount (explore) a image (tib file) with acronis 8.0 (bulid 859).
    The asignment letter to the image works fine but i get the following error at the same time:


    H:\ is not accessible

    The disk structure is corrupted and unreadable.


    Same error when i trying to access the drive (H:)

    Please help me!
     
  2. PaulB2005

    PaulB2005 Registered Member

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    There are many threads on this.

    The Image Mounter in Build 859 is broken and corrupts the files when you extract them. The image is ok.

    Either upgrade to 889 or downgrade to 826.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

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  4. dgkba

    dgkba Registered Member

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    Hello again

    I upgraded from bulid 859 to bulid 889 restarted the computer, but the same error?! Is there anything else I can do? Verifying the image works fine.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello dgkba,

    Could you please create the image with the new build and try to explore it? Please let us know the result. Also please make the screenshot of the error message, the screenshot of the Disk Management Window (Control Panel -> Administrative Tools -> Computer Management -> Disk Management), create Acronis report (please see https://www.wilderssecurity.com/showthread.php?t=55317 for the instructions) and send all the information to support@acronis.com along with the link to this tread. Please note that you should make the screenshot and report when the H: drive is assigned.

    Thank you.
    --
    Irina Shirokova
     
  6. shieber

    shieber Registered Member

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    Try doing a full uninstall. reboot. Then install build 889. Be sure to copy down your serial number first if you haen't saved it somewhere safe.

    sh
     
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