Thanks Acronis

Discussion in 'Acronis True Image Product Line' started by btimms, Dec 15, 2005.

Thread Status:
Not open for further replies.
  1. btimms

    btimms Registered Member

    Joined:
    Dec 1, 2005
    Posts:
    44
    I've posted a couple of threads regarding the long restore time using the Acronis boot CD (9 -14 HRS) and requested support for BartPE for TI9. I haven't had the time yet to perform all that Tech Support requested using the boot CD - maybe over the weekend. But this morning I they emailed me a link to the BartPE plug in for TI8 and it worked like a champ on a real test drive booting from BartPE. Total restore size was 27GB spread among 5 partitions - from start to finish including booting with the new drive was under 17 minutes - which in my book is outstanding. I'm sure my problem with the Acronis boot CD has to do with the USB driver support for my MB.

    Thanks Acronis
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello btimms,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept my apologies for the delay with the response.

    Could you please let me know your Acronis request # (e.g. [Acronis #123456]) which can be found in the subject of the letters that you received from our Support Team? I will find out how the investigation of your issue is going.

    Please also note that Acronis True Image 9.0 plug-in for BartPE is planned to be released in a few weeks.

    Thank you.
    --
    Alexey Popov
     
Thread Status:
Not open for further replies.