Thank you.

Discussion in 'Acronis True Image Product Line' started by Acadia, Apr 28, 2004.

Thread Status:
Not open for further replies.
  1. Acadia

    Acadia Registered Member

    Joined:
    Sep 8, 2002
    Posts:
    4,048
    Location:
    SouthCentral PA
    Just want to say "Thank you" to Paul and whoever else may be involved with starting an Acronis TrueImage support Forum. Excellent idea and muchly needed, thanks again. :)

    Acadia
     
  2. FanJ

    FanJ Guest

    I too am very happy with the new Acronis forum.

    Thanks :)

    Big welcome to Acronis !

    I wish the new forum a great future !
    TrueImage is most definitely a great program !!!

    Cheers, Jan.
     
  3. Papa Ray

    Papa Ray Guest

    I have to agree with you 100 percent. I would like to add the expression of my appreciation.
     
  4. Robyn

    Robyn Registered Member

    Joined:
    Feb 1, 2004
    Posts:
    1,189
    I have just found this section now and I too say 'Thank you' as I have only recently started to use Acronis and definitely need to know more about using the various tools provided not just the create ~ check & mount image I have been using.
     
  5. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    Ladies and gents,

    Good, reliable top notch back up software is in fact a must for all. Since we only aim at the best - Acronis has been a logical choice. We are glad to host their Official Support Forum, for the benefit of all our members, visitors and lurkers. In the end, it's all of you this board and its forums is intended for!

    regards.

    paul
     
  6. dp

    dp Registered Member

    Joined:
    Feb 9, 2002
    Posts:
    32
    I would also like to add my thanks to Paul for hosting the official 'TrueImage Support forum' and thanks to Acronis support for participating.
     
  7. howie

    howie Registered Member

    Joined:
    Apr 30, 2004
    Posts:
    1
    Thanks to everyone involved in starting this Acronis True Image forum...
    Hopefully, with everyones input, we can make a great product even better!
    Thanks again,
    howie
     
  8. Smokey

    Smokey Registered Member

    Joined:
    Apr 1, 2002
    Posts:
    1,513
    Location:
    Annie's Pub
    Acronis True Image is indeed a fine Acronis back up product.

    More important, the customer support is really great, their reactions on questions and problems are always very fast, try to solve any problem as fast as possible, and have a open ear for improvement suggestions.

    Ciao,

    Smokey
     
  9. Blackcat

    Blackcat Registered Member

    Joined:
    Nov 22, 2002
    Posts:
    4,010
    Location:
    Christchurch, UK
    Would it be a good idea, particularly for newbies, if we can transfer the 'old' posts, including stickies, from the Software and Services section to here?

    For example; https://www.wilderssecurity.com/showthread.php?t=9111

    Not everyone carries out a site search. Most of the threads are about the older version but there is still some interesting reading there and all the hardwork from FanJ.

    Just my 2 cents.
     
  10. Smokey

    Smokey Registered Member

    Joined:
    Apr 1, 2002
    Posts:
    1,513
    Location:
    Annie's Pub
    Good idea!;)

    Paul and/or LWM, where are you?:D

    Ciao,

    Smokey
     
  11. swatch

    swatch Guest

    Great!!! At last an open and fully supported Acronis forum. Many have been waiting for this to happen - and for sure this is the oone and only place to host it.

    swatch
     
  12. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    I have mentione this to admin but as much of the info in that link relates to TI 6 and is slightly out of date, it is supposed to be being rewritten to update it to include TI 7 and then will be included in this forum
     
  13. mecalvint

    mecalvint Registered Member

    Joined:
    May 11, 2004
    Posts:
    36
    Finally !!!!!

    A TI forum !!!!!

    I'm a network admin for a very mission critical LAN, and I've picked TI for a special backup purpose: live imaging. I have nodes that cannot be turned off during imaging.

    There are only two imaging apps for my need, TI and DI. I've picked TI 'cause the boot CD is Linux based.

    But I've found that support of TI has been lacking. Responses from TI takes several days, even weeks. After several nagging emails, somebody called and helped me out. I thank TI for that, but hopefully the response can be faster next time, because a backup app is very important, and issues should be resolved quickly.

    That's why this forum is godsend. I thank you for hosting it.
     
  14. CloseCall

    CloseCall Guest

    The cynic in me questions why Acronis elected to use a separate(?) company to host a forum (Acronis does point people to here). What is the relationship? Why is Acronis unwilling to host a forum under its own banner?

    Script processing and documentation seem in need of attention.

    The script processor (TrueImageTerminal.exe) does not exit when it has finished processing a TI script (waits for CTL-B to be entered). This makes it useless to be invoked from a higher non-TI script. (/NOWAIT is not useful if you need to wait until the TI script finishes before going on to the next step in the higher script.)

    The DOS / Dos-box console programs lack documentation of several parameters, but the one really needed for backup, /SPLIT:xxxx does not seem to exist.

    And of course, the lack of backup AND verify (set errorlevel) has already been noted.
     
  15. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    CloseCall,

    First of all: we do host several official support software support forums - have look at the main page. As for Acronis: this press release might be of interest of you.

    I'll leave the technical issues up to Acronis tech support.

    regards,

    paul
     
Thread Status:
Not open for further replies.