Temp file problem when virus updating

Discussion in 'ESET NOD32 Antivirus' started by javarunner, Apr 18, 2011.

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  1. javarunner

    javarunner Registered Member

    Joined:
    Apr 18, 2011
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    When updating virus db i get following message - Error Creating temporary file
    No probs previously - so what's going ono_O? o_O
    Any ideas?
     
  2. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
    Posts:
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    Have you checked to make sure the following temp folders still exist?

    C:\Documents and Settings\(username)\Local Settings\Temp
    and
    C:\Windows\Temp

    If the folder(s) is(are) missing, you can recreate them.

    Windows XP
    Click 'File' in the toolbar at top and selecting 'New' and 'folder'. Rename it Temp and click 'OK'. Try running the update again and it should work for you.

    Windows Vista & Windows 7
    Click 'Organize' at the top of the window & select 'New Folder'. If prompted, hit 'Continue'. Rename the folder as Temp and click 'OK'
     
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,031
    Location:
    California
    Hello,

    Just to add to dwomack's excellent reply, you may have to reboot for the changes to take effect.

    Regards,

    Aryeh Goretsky
     
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