Telco Singtel fined $25,000 and goods delivery startup Ninja Van $90,000 for data breaches

guest · Nov 6, 2019

Singtel fined $25,000 and Ninja Van $90,000 for data breaches
November 6, 2019
https://www.straitstimes.com/busine...d-25000-and-ninja-van-90000-for-data-breaches

Telco Singtel has been fined $25,000 for a data breach involving its My Singtel mobile app, according to a decision released on Monday (Nov 4) from the Personal Data Protection Commission (PDPC), Singapore’s official privacy watchdog and enforcer of the Personal Data Protection Act.
Because of a design problem, My Singtel users could potentially access other customers’ accounts, exposing the billing information - including names and addresses - of up to 330,000 subscribers.

Separately, Ninja Logistics - which operates goods delivery startup Ninja Van - was fined $90,000 for leaving up to 1.26 million individuals’ data exposed to website users, in a decision also out on Monday.
The PDPC, which acted on a complaint about Ninja Logistics in April 2018, noted that there was no evidence that the exposed personal data had been “exfiltrated” or maliciously collected.
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Ninja Logistics said in a statement that its webpage was not hacked and “there is no evidence that personal data from the previous version of the tracking webpage was scraped or harvested”.

Meanwhile, the Singtel breach came to light through an anonymous tip-off to the PDPC in May 2017, which alleged that communications between the app and Singtel’s servers could be manipulated to gain access to other users’ accounts.
The PDPC found that Singtel - which faced a maximum penalty of $1 million - had “failed to put in place reasonable security arrangements” to protect customers’ personal data, although the decision document also said that the PDPC went with a smaller penalty “given that the exploitation of the vulnerability requires some level of technical expertise”.
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Telco Singtel fined $25,000 and goods delivery startup Ninja Van $90,000 for data breaches

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Telco Singtel fined $25,000 and goods delivery startup Ninja Van $90,000 for data breaches

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