TDS3 Registration Vanished!

Discussion in 'Trojan Defence Suite' started by jvmorris, Oct 24, 2003.

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  1. jvmorris

    jvmorris Registered Member

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    Don't quite know what to make out of this. I'd installed (and registered) TDS-3 before leaving on a trip in early September. I know the registration 'took' because all features were working (not all did in the trial version).

    However, now that I'm back; I simply get a pop-up saying that the trial period has now expired! At the moment, TDS is simply non-functional on this box.

    Suggestionso_O
     
  2. Pilli

    Pilli Registered Member

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    Ensure that your emailed keyfile is in thr TDS main directory - TDS3.k - If the problem still persists please email support@diamondcs.com.au using the original email address on your order.

    HTH. Pilli
     
  3. jvmorris

    jvmorris Registered Member

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    Pilli,

    There is no TDS3.k file in the TDS main directory -- at the moment.

    I'm not sure how I registered the product, but I think it was directly from the trial application. Specifically, I don't seem to have a saved copy of any such sent e-mail on this machine.

    However, what I do have is an e-mail from Wayne on 13 Oct that acknowledges that I am a registered owner of TDS-3.
     
  4. DolfTraanberg

    DolfTraanberg Registered Member

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    Typo, it should have been tds3.kf
    That mail from Wayne, does it have an attachment ??
    Dolf
     
  5. Gavin - DiamondCS

    Gavin - DiamondCS Former DCS Moderator

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    Registration emails come from support@ with the subject TDS Reg. If you need another copy we will get one out to you ASAP. Wayne is developing some important things this weekend but I will get him a message to send you a key if possible :)
     
  6. jvmorris

    jvmorris Registered Member

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    Dolf,

    Negatory on query -- nothing like that in the TDS program directory, which is where I assume it should be. I've got a TDS3.CFG elsewhere, however. Oddly, that's dated 10 Oct 2003, which is about when I found TDS3 to be non-functional.

    No to second query -- that was something of a mass mailing to registered TDS3 users, apparently -- announcing another product.
     
  7. jvmorris

    jvmorris Registered Member

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    Gavin,

    Thanks, I'd appreciate it. You've got my e-mail in my earlier order apparently. (Well, Wayne had to have found me somehow! ;) )

    Still, it's a bit of an odd situation. . . . I know it was running with full functionality when I left here on 4 Sep.
     
  8. Jooske

    Jooske Registered Member

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    TDS.CFG is the configuration settings you created in TDS > Configuration from the console.
    In your registration email was a keyfile attached, and it might have had another name you should change as instructed to that tds.kf .
    Make sure next time you get your copy to copy both keyfile and registration instructions email away, just in case.
    You might still have that original email but forgot you ever saved it?
     
  9. DolfTraanberg

    DolfTraanberg Registered Member

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    Maybe you should perform a full scan with TDS, now you've got your keyfile back
    Altough I've never heard of "keyfile stealers" ;)
    But it might be the first workaround to bypass ProcessGuard :D
    Dolf
     
  10. jvmorris

    jvmorris Registered Member

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    Hi, Jooske -- finally got back from the UK; sorry I couldn't make it across the Channel. (Paul is undoubtedly breathing a sigh of relief. ;) )

    Yes, the e-mail is probably saved somewhere -- I'm just not sure where! I was using four different PCs at the time the registration came in and it's probably somewhere on one of them -- just not this one, which is where TDS3 is installed.
     
  11. Pilli

    Pilli Registered Member

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    Dolf, TDS3 cannot kill Process Guard ;)
     
  12. jvmorris

    jvmorris Registered Member

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    Found the registration file and re-installed it. Updated update.cfg. Product seems to be working correctly now.

    Thanks all.
     
  13. DolfTraanberg

    DolfTraanberg Registered Member

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    Yeah, but when your keyfile got stolen, Process Guard has no process to guard :D
    Dolf
     
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