I just received my registration code today and thought now I can get support. I tried three times sending emails to support with NO response. This is over 2 weeks. The problem is During a scan or sometimes with it just loaded I get the following error. The instruction at "0x02158866 referenced at memory at 0x02158866. The memory could not be read. OK or Cancel It continues to scan if I don't press OK or cancel. I have NOD32 antivirus running. It also happend with NAV. I;m running a win2000 with SP2 installed. I'm using firewall SYSgate professional. Also running ad subtract. I have unloaded all of these and it still happens. This is not a product I can recommend to anyone anymore.