Task scheduler server error after upgrade

Discussion in 'Acronis True Image Product Line' started by kencl, Oct 8, 2004.

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  1. kencl

    kencl Registered Member

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    I upgraded from TI V7 build 597 to V7 build 634. After the upgrade I get this error message when I try to do a backup: "Failed to create the scheduled task. Error #1722 - The RPC server is unavailable".

    Looking into WinXP SP2 service manager I see an entry for Acronis Scheduler2, which says the path is c:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe This path is invalid. The directory exists but is empty. Obviously this is why the service won't start.

    I did find the file schedul2.exe in the installation directory, which is E:\programs\utilities\TrueImage, but I cannot update the path to executable using Windows Service Manager.

    What should I do?

    PS I'm comfortable with editing the registry if that is required.

    Thanks!
     
  2. Rik

    Rik Registered Member

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  3. kencl

    kencl Registered Member

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    Yeah, I saw that one, but when he says he "moved the files" he doesn't say which ones. Just the one file, schedule2.exe? I tried moving just schedul2.exe then starting the service with Windows Sevices Manager. I no longer get the error but the Commit Pending Operation dialog comes up blank and stays blank.
     
    Last edited: Oct 8, 2004
  4. Rik

    Rik Registered Member

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    Sorry, I was to brief. :oops: :oops:
    The easiest way is to uninstall ti and reinstall it on your C: (windows system partition).

    Alternatively you could place the following files under:
    c:\program files\common files\acronis\CDrecord
    cdrecord.exe
    cygwin1.dll
    readcd.exe
    wnaspi32.dll

    c:\program files\common files\acronis\Drivers
    snapman_nt2kdel.inf
    timounter_nt2kdel.inf


    c:\program files\common files\acronis\Schedule2
    schedhlp.exe
    schedul2.exe

    I advise you to go the uninstall / install variant. You can use the newest
    TI 7 build 638

    Hope this is of more help.

    /edit typo removed
     
    Last edited: Oct 8, 2004
  5. kencl

    kencl Registered Member

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    OK, thanks, maybe the uninstall/reinstall route is best, and thanks for pointing out the new build.

    One question - why do you say install it on c:\ drive? Previous versions have worked fine on E:\...
     
  6. Rik

    Rik Registered Member

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    The common files are expected by Acronis on the C: partition (in this situation). So by installing TI on C: you don't have to manually update the "common" files after every upgrade. I work here along: Better lazy than tired. :D
     
  7. kencl

    kencl Registered Member

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    I chose the uninstall/install method and installed to my usual E:\... directory. I don't think that with version 8 out that there will be many more builds of 7. Everything works fine now :D

    I appreciate the information you provided.
     
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