Help please - I'm trying to setup my first backup: Using build 3567 Using Create Backup Wizard Choosing The Entire Disk Contents or Individual Partitions Selecting my Disk 1 C: and D: drives (Disk 1 is my computers internal HD) I then get the screen saying to choose incremental or differential, or if this is your first backup choose backup everything When I get to the next screen to select the target for backup, the only target that shows up on the left side is my desktop folder - nothing above it, nothing below it. My external hard drive that I want to use for the backup does not appear. I see no way to navigate over to it. The program then usually locks up on this screen and I have to ctrl-alt-del out of it. Is this program for real or did I just buy a piece of junk? Last night when I downloaded the trial version I couldn't try it out because when I tried to activate it I repeatedly got an error message back from the Acronis server. I've never seen that happen with downloaded software before and I've purchased a ton of it. I purchased the software because I was anxious to get some backups done - I figured the purchased version would not encounter the error (it didn't) and the industry magazine awards on the website convinced me this was a good product. I'm starting to wonder what I've got here. Can anyone help?