T-Mobile breach exposes personal customer information

mood · Nov 21, 2019

T-Mobile breach exposes personal customer information
November 21, 2019
https://appleinsider.com/articles/19/11/21/t-mobile-breach-exposes-personal-customer-information

T-Mobile on Thursday reported a recent data breach in which potentially sensitive information, including customer names and billing addresses, was leaked to an unidentified attacker or attackers.

Other information potentially fed to hackers includes customer phone numbers and their rate plan and attached feature set, T-Mobile said in a statement posted to its website. No financial information, social security numbers or passwords were divulged in the attack.
A company spokesperson told CNET that a "very small single digit percentage of customers" were impacted by the incident.
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T-Mobile statement

Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account. We promptly reported this to authorities. None of your financial data (including credit card information) or social security numbers was involved, and no passwords were compromised.

The data accessed was information associated with your prepaid service account [...]
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mood · Nov 23, 2019

"very small single digit percentage of customers" = 1 million

More than 1 million T-Mobile customers exposed by breach
November 23, 2019
https://techcrunch.com/2019/11/22/more-than-1-million-t-mobile-customers-exposed-by-breach/

In this case, however, it seems that T-Mobile has disclosed the hack in a fairly prompt manner, though it provided very few details. When I asked, a T-Mobile representative indicated that “less than 1.5 percent” of customers were affected, which of the company’s approximately 75 million users adds up to somewhat over a million.
The company reports that “we take the security of your information very seriously,” a canard we’ve asked companies to stop saying in these situations.

They did not answer other questions I asked, such as whether it was on a public-facing or internal website or database, how long the data was exposed and what specifically the company had done to rectify the problem.
The data listed above is not necessarily highly damaging on its own, but it’s the kind of data with which someone might attempt to steal your identity or take over your account.

If you’re a T-Mobile customer, it may be a good idea to change your password there and check up on your account details.
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T-Mobile breach exposes personal customer information

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T-Mobile breach exposes personal customer information

mood Updates Team

mood Updates Team

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