SystemErrorFix Trojan + Pop-up blocker in ESS

Discussion in 'ESET Smart Security' started by MarcPerez, May 22, 2008.

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  1. MarcPerez

    MarcPerez Registered Member

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    Hello,

    I got the systemErrorFix pop up everytime I browse a website with IE. I Have ESS, how did it pass through the protection?

    Is there a way for ESS to block pop-ups?

    Thanks
     
    Last edited: May 22, 2008
  2. ASpace

    ASpace Guest

    ESS will block these pop-ups when it eliminates the source of them.

    Download and run ESET SysInspector
    http://www.eset.com/download/sysinspector.php

    When the information is ready , click File > Save Log
    Confirm your wish.

    A log file , places in a zip archive , will be created.

    Please , send that archived file to ESET Technical Support , support@eset.com . Then , they'll guide you to a way to eliminate the threat.
     
  3. MarcPerez

    MarcPerez Registered Member

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    Thaks for the link, I have downloaded it and ran the test but nothing pertinent came up to showing me anything linking the systemErrorFix.

    How could this problem have past ESS security barriers? Any ideas?
     
  4. Marcos

    Marcos Eset Staff Account

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    Please send a log from ESET SysInspector to samples[at]eset.com with this thread's url enclosed.
     
    Last edited: May 30, 2008
  5. MarcPerez

    MarcPerez Registered Member

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    I seem to have virtumonde that spybot keeps trying to isolate, but keep coming back.

    Why isn't ESS blocking it and removing it?
     
  6. Marcos

    Marcos Eset Staff Account

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    Have you already sent a log from ESI as suggested above?
     
  7. MarcPerez

    MarcPerez Registered Member

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    Yes i have, 2 days haven't received a reply yet, which is why i'm asking around.

    thanks again
     
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