System hangs after Nod32 Install

Discussion in 'NOD32 version 2 Forum' started by SumoHamster, Aug 12, 2004.

Thread Status:
Not open for further replies.
  1. SumoHamster

    SumoHamster Registered Member

    Joined:
    Aug 12, 2004
    Posts:
    7
    Hello all,

    I've been using Nod32 for about a year now and am very happy with it. I just built a new system, installed all Windows updates, video card drivers, VIA drivers, and soundcard drivers. I then installed Nod32 and now when I boot, after I enter my password, the system just sits there and won't finish the load into Windows. I never had this problem in the past. I had to reboot and uninstall Nod32 in safe mode to be able to use my system again.

    I'm using WinXP and Windows Update V5. Is there a problem I'm not aware of? I don't want to install the competition to have virus protection :eek: I have tried the latest version from the nod32 site as well as the beta version and both cause my system to hang on boot.

    Thanks for any help you can suggest :)
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Can you uninstall Nod32, reboot, go to C:\Program Files and remove the Eset folder.

    Clean the registry of any remaining files to do with Eset

    Empty your temp files including off line temp files

    Download a FRESH copy of Nod32 from the www.nod32.com website

    Reinstall Nod32, leave your UN and PW until AFTER it has installed and AFTER you have rebooted your PC (when asked).

    Then go into the Nod32 Control Centre> Update> update> Setup and add in your UN and PW.

    Let me know how you go...

    Cheers :D
     
  3. SumoHamster

    SumoHamster Registered Member

    Joined:
    Aug 12, 2004
    Posts:
    7
    Hi Blackspear,

    I tried your suggestions and they did not work. Due to a bit of flakyness with this latest format, I reformatted and used the normal V4 Windows Update instead of V5. After Windows, I setup Nod32 almost right away and had no problems.

    I think V5 was causing some "CoCreate" errors I was also receiving, so looking back on it, I guess I'm not too surprised there were other problems.

    Thanks for your help! :)
     
  4. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    My Pleasure, good to see that you found a solution...

    Cheers :D
     
Thread Status:
Not open for further replies.