System Hang with Boot-CD

Discussion in 'Acronis True Image Product Line' started by Willy33, Nov 1, 2004.

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  1. Willy33

    Willy33 Guest

    Hi,
    I have created an image of a partition with ATI-8 under WinXP. When I check the image under Windows, the result is positive.
    However, when I boot with the CD and try to do the same Image-Check, my PC freezes and I must reboot with the "reset switch". Same with Floppy-Boot.
    The freeze happens just before the images would be displayed for selection.
    Thanks for help
    Willy
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Willy,

    Thank you for using Acronis True Image (http://www.acronis.com/products/trueimage/).

    We are really sorry for the inconveniences.

    Please try the following workaround:

    Please boot from the Acronis True Image rescue disc and press F11 key when the "Starting Acronis Loader..." message appears. After you get the "Linux Kernel Settings" prompt, please add the "acpi=off noapic" parameter to the end of the kernel command line (do not remove the word "quiet") and click on the OK button.

    If the problem persists please contact support@acronis.com regarding this problem.

    Thank you.

    --
    Best regards,
    Andrew Berezovsky
     
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