Sysrecue failed writing winpe.iso

Discussion in 'ESET Smart Security' started by aandima, Aug 15, 2012.

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  1. aandima

    aandima Registered Member

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    Location:
    Switzerland
    Hello, i had the problem that's the ISO -builder failed -and then the Window "WinPE erstellen" (german version) is freezed ( closing not possible).

    The error in the log is:

    ....

    Image file is 198930432 bytes

    Writing 17 files in 8 directories to X:\AIK\winpe.iso

    1% complete

    WriteFile failed (X:\AIK\winpe.iso, off=3B4800 len=1000 status=103)

    Error 87: The parameter is incorrect.


    PS: This is my first error with nod32 Smartsecurity -i using this Software abouth 8 years without any errors. I'am otherwise very happy with this great product

    Now - i think you can help me?

    System Information:

    Smart Security 5 Version 5.2.9.12
    Windows 7 32 Bit (no other errors on my system)
    Windows AIK Version SP 1, loaded down from microsoft.
    3,25 MegaByte RAM
     
  2. dwomack

    dwomack Eset Staff Account

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    588
  3. aandima

    aandima Registered Member

    Joined:
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    Location:
    Switzerland
    Re: See there the Error from ESET- Assistant

    You can see the the steps on PDF file

    http://www.sundog.ch/docs/ESET-ISO-Error.pdf

    No Errors occured before Rescue Assistant will create the ISO File.

    Creating of ISO failed with ESET Error 87

    Then it is not possible to close the open windows, i must restart windows 7 to close this window.

    Becaus i cannot copy the log file as Text, i must create PDF to copy bitmap from the Rescue Assistant

    I hope in the next Eset- version there is possible to copy logfile with Ctrl-C !

    Why it is not possible to attach PDF -File there in this Forum?

    additional information, the temp directory created by the Assistant on Appdata included there as attachement.

    ESET-Temp-Folder.jpg
     
    Last edited: Aug 16, 2012
  4. aandima

    aandima Registered Member

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    Switzerland
    Ok in this case (not solved from support) it will be true -smart security is not able to create seperate security ISO file.
     
  5. agoretsky

    agoretsky Eset Staff Account

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    Location:
    California
    Hello,

    Can you tell us which version of Microsoft's WAIK you installed, and where you downloaded it from?

    Regards,

    Aryeh Goretsky
     
  6. aandima

    aandima Registered Member

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    Location:
    Switzerland
    Direct from Microsoft -with the Microsoft download-Manager.

    After installing the software from DVD on my system (Windws 7 32Bit) i had also downloaded and installed the AIK SP1 from Microsoft.

    PS: This information i had submitted many days before ..see my frist posting

    "Smart Security 5 Version 5.2.9.12
    Windows 7 32 Bit (no other errors on my system)
    Windows AIK Version SP 1, loaded down from microsoft.
    3,25 MegaByte RAM"
     
    Last edited: Aug 29, 2012
  7. agoretsky

    agoretsky Eset Staff Account

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    Location:
    California
  8. aandima

    aandima Registered Member

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    Location:
    Switzerland
  9. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
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    Location:
    California
    Hello,

    There might be some kind of bug in that version of the WAIK which is preventing the ESET SysRescue disc from being created. Could you please uninstall that version, download and install the version for Microsoft Windows Vista SP1 and try using that to create the ESET SysRescue disc?

    Regards,

    Aryeh Goretsky
     
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