Symantec retires the PC Tools brand

Discussion in 'other software & services' started by Firecat, Jan 9, 2014.

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  1. Firecat

    Firecat Registered Member

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    http://www.pctools.com/

    I see they finally pulled the plug on all PC Tools products. Another one of Symantec's "bug fixes". Oh well, they had a good run. :(
     
  2. Page42

    Page42 Registered Member

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    From the FAQs... this is rich
     
  3. Victek

    Victek Registered Member

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    It sounds like they will continue to support the PC Tools products and provide updates for the AV/AS.
     
  4. Page42

    Page42 Registered Member

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    That is definitely not what I got from reading that statement.
     
  5. Victek

    Victek Registered Member

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    It seems to me that the perpetual license implies sig updates. Can't you keep using PC Tools AV after the license expires, just without updates? I wouldn't expect them to keep updating the apps though, but that's just my take. Someone "in the know" will have to chime in.
     
  6. Page42

    Page42 Registered Member

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    You're probably more correct on this than I am, Victek.
    Further reading in the FAQs provides this:
     
  7. Victek

    Victek Registered Member

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    Good find. Sounds like it's not "abandon-ware" yet. Still it's a drag for people who like the PC Tools products. I used their free firewall for quite a while and it seemed to do a good job.
     
  8. Page42

    Page42 Registered Member

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    I suppose I reacted to their use of the term "perpetual", as in...
    We see that support continues for a prescribed amount of time, but perpetual to me conjures up images of an eternal flame, or something. ;)
     
  9. Victek

    Victek Registered Member

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    Ah, as in the "tomb of the unknowns" - I get it :D
     
  10. kyuzo

    kyuzo Registered Member

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    It's a shame. I used to install PC Tools' Firewall on computers for people who couldn't manage complicated security systems. It always went on easily and generally provided good protection without the user having to have a degree in computer science to figure out what's going on.
     
  11. Noob

    Noob Registered Member

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    About time, it was already dead since a couple years ago.
     
  12. Kirk Reynolds

    Kirk Reynolds Registered Member

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    So what did Symantec really gain from this acquisition, enterprise accounts in the region?
     
  13. Firecat

    Firecat Registered Member

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    "Customer support" only means the chat and phone lines will be active till then. Bug fixes are going to be rare since the team probably no longer exists or has been merged into some other team. For the security products, signature updates are continuing for now but no patches or updates have been released for any of their products since 2012. So yeah, the products are pretty much dead now.
     
  14. Victek

    Victek Registered Member

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    Two years without updates is a long time for security software. At this point some of the current free products may provide better protection.
     
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