Symantec killing Sygate NOW

Discussion in 'other firewalls' started by KWR, Nov 24, 2005.

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  1. KWR

    KWR Guest

    Came across this on/via the sygate website. If you try and navigate to the support pages or user forum you get a Symantec page offering to sell you Norton with the following at the top:

    I had not seen this before and can find nothing on the web about it.
    I guess this means its now a dead duck. Which firewall to switch to now?
     
  2. Kerodo

    Kerodo Registered Member

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    Re: Symatic killing Sygate NOW

    No such problems going directly to the Sygate Forums here:

    http://forums.sygate.com/vb/

    Also nothing at the regular Sygate site here:

    http://sygate.com/

    Not sure what you are talking about.

    Also, even if they discontinued everything tomorrow, there's no reason why you can't keep using Sygate as long as you like if it's working for you.
     
  3. KWR

    KWR Guest

    Re: Symatic killing Sygate NOW

    You can go directly to the forums - if you know the URL. Interestingly they don't appear to know of their impending demise there either.

    If you go to sygate.com and follow the top menu support button. You go to http://www.sygate.com/support/index.htm. This includes three links (one in the left menu). These are
    http://smb.sygate.com/support,
    http://smb.sygate.com/service_support.htm and
    http://support.sygate.com/
    The latter is for the enterprise products and still works (to a degree). If you follow either of the SMB/Soho Links you are redirected to:
    http://www.symantecstore.com/dr/v2/...203890&CUR=840&DSP=&PGRP=0&ABCODE=&CACHE_ID=0

    This page includes the "announcement" and the offer to sell you Norton.

    As I am not stupid I do realise I can continue to use the product, BUT we will now never see any updates, fixes or other security issues addressed. We will not even have the forum for users to help each other. Sygate (other than enterprise) is now as dead as most of the other compeditors that symantec has bought out of the business.
     
  4. dannyboy 950

    dannyboy 950 Registered Member

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    Re: Symatic killing Sygate NOW

    There are several discussions of the possibility since Symantec buying them out that the software might be dropped but no official word yet.
    The odds are just as good that it will continue as is or be incorporated into one of the symantec products.

    Just anuther Sygate user.
    edit: I see from the link it is official now dang ahh well as long as it keeps working.
     
  5. Kerodo

    Kerodo Registered Member

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    Re: Symatic killing Sygate NOW

    There have been no updates to it for a long time anyway. Aside from the old proxy issue, it works fine for the most part. There's no need for updates to something that already works fine. If I needed it, I'd use it as long as it ran on my OS of choice with my network card drivers of choice. No big deal...
     
  6. Kerodo

    Kerodo Registered Member

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    Re: Symatic killing Sygate NOW

    It is sad news indeed. I went to the link immediately above and I see the announcement about everything ending on Nov 30th, 2005, however, I don't see any offer to purchase Norton. Am I blind or missing something(?) Or maybe my ad blocker is hiding it?
     
  7. Clweb

    Clweb Registered Member

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  8. Kerodo

    Kerodo Registered Member

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    Re: Symatic killing Sygate NOW

    Ok, there ya go...
     
  9. scaa

    scaa Registered Member

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  10. KWR

    KWR Guest

    Re: Symatic killing Sygate NOW

    I guess they changed their mind. The header on the webpage clearly contradicts the plan in the October 10th Press Release. They appear to be retaining the Enterprise Products but bining the personal and soho products.

    Was I really the first user to come across the withdrawal notice - if we can dignify it with that term? Does anyone know when the "its dead" page went up - its a generated page so the timestamp doesn't tell us much. I thought it was strange and checked the net for other mentions and could find none. So I've publicised it on a few forums to try and raise the alert a bit. Even forums.sygate.com had no mention of it.
     
  11. Jarmo P

    Jarmo P Registered Member

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  12. Paranoid2000

    Paranoid2000 Registered Member

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    Re: Symatic killing Sygate NOW

    This is to be expected - Symantec already have a product aimed at the personal firewall market so the only point in acquiring Sygate was to gain access to its enterprise products. Personal users are low-margin and high-cost (in support terms) compared to business/enterprise customers so you can expect them to be cast adrift in any acquisition.
     
  13. webster

    webster Registered Member

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  14. lotuseclat79

    lotuseclat79 Registered Member

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    Re: Symatic killing Sygate NOW

    Symantec to Ditch Sygate Firewall
    http://blogs.washingtonpost.com/securityfix/2005/11/symantec_to_dit.html

    As of this week, will no longer support any Sygate firewall, i.e. Pro or Free Personal Firewall products.

    From www.symantecstore.com link in above blog article:
    Important Notice: Effective November 30th, 2005 all Sygate products and forum support will be discontinued. For technical assistance, please email SMBSupport@Symantec.com. Thank you and we look forward to assisting you with the wonderful line of Symantec products.

    User Guides for Sygate Personal Firewall and Sygate Personal Firewall Pro are available at the following links:

    Sygate Personal Firewall Pro User Guide Version 5.5 (1327KB)
    http://smb.sygate.com/support/userguides/pspf/pspf55_userguide.pdf

    Sygate Personal Firewall User Guide Version 5.5 (1351KB)
    http://smb.sygate.com/support/userguides/spf/spf55_userguide.pdf

    -- Tom
     
  15. sellouts

    sellouts Guest

    Re: Symatic killing Sygate NOW

    So how can one update the IDS, after reinstalling or whatever, once they take it offline? Is there any way to do that manually?
     
  16. Kerodo

    Kerodo Registered Member

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    Re: Symatic killing Sygate NOW

    Doubtful.. Probably have to do without the IDS updates, or else just find another product...
     
  17. nicM

    nicM nico-nico

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    Re: Symatic killing Sygate NOW

    found http://207.33.111.31/spf/spf-ids/on sygate forums thread

    couldn't that help?
     
  18. ParaNodes

    ParaNodes Registered Member

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  19. minacross

    minacross Registered Member

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  20. Not great for sygate users. You grab last versions from archive. Sorry my poor english.

    Pro
    Free
     
    Last edited by a moderator: Nov 29, 2005
  21. sellouts

    sellouts Guest

    Re: Symatic killing Sygate NOW

    Cool! Yeah I know there won't be any new ones. I just wondered if there was a way to re-install .3044 and that is less painless than I figured it would be. I was guessing there would be registry keys that needed changing at the very least.
     
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