Symantec BESR Image Restore Question

I have never used Symantec BESR. However, I know a Business that frequently uses BESR.

That Business reports that in the following situation they cannot restore an Image to a partition unless they first format the target partition. Situation: The target partition contains an older version of an installed software than the software version which is contained in the Image that is being restored. What could be causing this?

Thanks in Advance.

 

Hi Kid,

What kind of restore do they try to perform?

1.From your description it seems like a file based restore. Most likely is related with with file permissions; either the permissions of some files/folders are lost/corrupt (a chkdsk should fix it) or they have messed up the permissions. If the account "SYSTEM" is missing from the permissions of the files/folders one cannot restore unless he finds/fixes the permissions or formats the partition.

2. It could also happen when that partition has bad clusters and/or is marked as dirty (symantec ghost used to check this before restoring). In this case the program does not restore unless a format is performed to ensure that will not restore files/folders on bad clusters.

Panagiotis

 

It is not a file based Restore. They are restoring the Windows System partition using the BESR Win PE boot CD. The Image File that is being used for the Restore is located on a USB 2.0 hard drive.

 

It makes no sense.
If it was a sector based restore they would be able to perform it without formatting since the partition gets deleted before restoring.

ps.Symantec WinPE can perform sector based restores, file based restores (e.g. when you restore on a smaller partition and the position of the last cluster in the image exceed the size of the partition) and a combination of sector and then file based restores (e.g. when restoring exchange databases).

Panagiotis