Supported External Device?

For the purpose of building image backups, I just bought Acronis True Image 8.0 along with an external DVD recorder.

I have TI 8.0 build 791. The external device is the Memorex External USB 2.0 Dual Format Double Layer recorder.

It seems that True Image did not recognize that my external recorder could burn DVDs as well as CDs. I had to make my first image backup to CD. Since this was just a test for me, I was backing up a new load of Windows 2000 and it fits on one CD.

Was I doing something wrong? Would anyone know if this is a problem fixed in a later build. And/or, Does Acronis publish a list of backup devices?

Thanks, Tim

 

Hello Tim,

Firstly, it's a "feature" of TI that the Create Image Wizard will display your DVD drive as a CD-RW drive. Just ignore it. Secondly, when imaging "direct" to DVD you need to use DVD+/-RW media that has been preformatted using UDF packet writing software such as Nero InCD or Roxio Drag-to-Disk (alternatively, you could use DVD+R but only if "preformatted" via Roxio Drag-to-Disk). The packet writing software needs to be running in the background whilst the imaging is being created. Have a read of <Acronis Online FAQ #21> for further details on how to burn images to DVD.

Build 791? . If you are a registered user of TI 8.0 I strongly recommend that you log into your account and update to the latest (and final) build, which is 937. After installing Build 937, create a new bootable rescue CD and check whether, after booting from it, TI correctly detects your internal and external drives. If so, you should be good to go.

Regards