SUPERAntiSpyware problem

Discussion in 'other anti-malware software' started by JRCATES, Dec 2, 2011.

Thread Status:
Not open for further replies.
  1. JRCATES

    JRCATES Registered Member

    Joined:
    Apr 7, 2005
    Posts:
    1,203
    Location:
    USA
    Tonight, I attempted to uninstall SUPERAntispyware. After some strange behavior, which acted more like malware than anti-malware, I got the dreaded "blue screen". After restarting my computer, I noticed that the SUPERAntipsyware icon was removed from the desktop, but not from Windows (or CCleaner's) "Add-Remove Programs". I attempted to run the unistaller for SUPERAntispyware from both, but got an "Error" message.

    I then went to Start > WINDOWS > C: Program Files > SUPERAntispyware.....and noticed that the folder was still there, with several subfolders. I then right clicked on the SAS folder and selected "Secure Erase". It erased all of the subfolders EXCEPT these three:

    SASCTXMN.DLL
    SASSEH.DLL
    SASWINLO.DLL

    These three subfolders still exist inside the SUPERAntiSpyware folder.....with seemingly no way to remove all of them. Is there someone who can walk me through how to remove the remainder of SUPERAntispywareo_O o_O
     
  2. jmonge

    jmonge Registered Member

    Joined:
    Mar 20, 2008
    Posts:
    12,883
    Location:
    Canada
    just restore your system to yestarday :)
     
  3. JRCATES

    JRCATES Registered Member

    Joined:
    Apr 7, 2005
    Posts:
    1,203
    Location:
    USA
    Already tried that. It didn't do a thing.
     
  4. jmonge

    jmonge Registered Member

    Joined:
    Mar 20, 2008
    Posts:
    12,883
    Location:
    Canada
    get an uninstaller or mbam too the ''file assesan'' and delete that litle bugger:)
     
  5. JRCATES

    JRCATES Registered Member

    Joined:
    Apr 7, 2005
    Posts:
    1,203
    Location:
    USA
    Thanks for the File Assasin suggestion. I downloaded and used it tonight, and it worked like a charm :thumb:

    Thanks again :D

    P.S. - I don't think SUPERAntispyware is going back on any of my computers...maybe ever again. I've simply had too many problems/issues with it, this being just the latest. I'm now looking for a replacement (Emsisoft Anti-Malware, and Lavasoft Ad-Aware look to be the front runners) to go along with Malwarebytes Anti-Malware for my on-demand scanners....any suggestions?
     
  6. jmonge

    jmonge Registered Member

    Joined:
    Mar 20, 2008
    Posts:
    12,883
    Location:
    Canada
    glad you fix your problem and mbam was you know... the Assasin ;)
     
  7. SUPERAntiSpy

    SUPERAntiSpy Developer

    Joined:
    Mar 21, 2006
    Posts:
    1,088
    If you simply used our uninstaller there would have been no issues. What problem did you have with SUPERAntiSpyware?
     
  8. Page42

    Page42 Registered Member

    Joined:
    Jun 18, 2007
    Posts:
    5,828
    Location:
    Last Breath Farm
    Hitman Pro comes highly recommended, to complement your MBAM. :thumb:
     
  9. The Hammer

    The Hammer Registered Member

    Joined:
    May 12, 2005
    Posts:
    5,619
    Location:
    Toronto Canada
    I know you didn't ask, but your setup is good without adding a replacement if your signature is up to date.
     
Thread Status:
Not open for further replies.