SUMo : Keep your software up to date

Discussion in 'other software & services' started by Kyle_Katarn, Dec 20, 2011.

  1. Adric

    Adric Registered Member

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    v485
    Code:
    Error   [21-03-27 22:39:42]   Checking : Too many server timeouts.
    Error   [21-03-27 22:39:35]   Aborted communication with server.
    Error   [21-03-27 22:39:35]   Checking : Extended Timeout ON (due to timeout)
    
    Code:
    Error   [21-03-28 00:19:41]   Aborted communication with server.
    Error   [21-03-28 00:19:41]   Checking : Extended Timeout ON (due to timeout)
    Error   [21-03-28 00:19:33]   Main Server Offline
    Error   [21-03-28 00:19:33]   DBCheck (Main) : Server error (10060 Cause : Winsock - Connection timed out (Error #10060) to 46.105.204.2:443)
    Error   [21-03-28 00:19:32]   Aborted communication with server.
    Error   [21-03-28 00:19:32]   Checking : Extended Timeout ON (due to timeout)
    
    BTW, KCSoftwares website times out now and then, but refreshing [F5] usually fixes it. Probably also related to what is happening in the logs.
     
    Last edited: Mar 27, 2021
  2. Kyle_Katarn

    Kyle_Katarn Developer

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    OK. May I have the full log from build 485 (in PM please) ?
     
  3. Adric

    Adric Registered Member

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    sent you 3 logs. What does your hosting service say about all these timeouts?
     
    Last edited: Mar 28, 2021
  4. Kyle_Katarn

    Kyle_Katarn Developer

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    They're "investigating"
    On my side, if thing does not quickly improved, i'll "investigate" alternative hosting options...
     
  5. Kyle_Katarn

    Kyle_Katarn Developer

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    SUMo - 5.12.10 ( Released 2021-03-28 )
    ======================================

    https://www.kcsoftwares.com/?sumo

     
  6. Buddel

    Buddel Registered Member

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    The latest version seems to be faster than the previous one. Thanks, Kyle.:)
     
  7. Kyle_Katarn

    Kyle_Katarn Developer

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    Perfect, that's definitively a good news ! Thanks @Buddel !

    As usual, interested to get logs from SUMo in debug mode (in PM) for analysis and troubleshooting.
     
  8. Sampei Nihira

    Sampei Nihira Registered Member

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    100.JPG

    Code:
    Error    [21-03-29 08.44.48]    Aborted communication with server.
    Error    [21-03-29 08.44.48]    Checking : Extended Timeout ON (due to timeout)
    Degraded mode seems solved.
     
    Last edited: Mar 29, 2021
  9. Kyle_Katarn

    Kyle_Katarn Developer

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    Thanks !
    May I have full log (in PM) ?
     
  10. Sampei Nihira

    Sampei Nihira Registered Member

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    I disabled debug mode after testing.
    I took the test because in Italy it is early in the morning while in the USA it is night.

    I can try again tomorrow morning.
    Of course I can send you the full log.

    Forgive me but I use very little PM
    So how can I attach this files?
     
  11. Adric

    Adric Registered Member

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    I don't think the PM facility allows attaching files. You need to upload somewhere such as dropbox , wetransfer, etc. and supply the link in your PM.

    @Kyle_Katarn I sent you another log.
     
    Last edited: Mar 29, 2021
  12. JRViejo

    JRViejo Super Moderator

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  13. Kyle_Katarn

    Kyle_Katarn Developer

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    Email : contact [AT] kcsoftwares.com
    Thanks !
     
  14. Kyle_Katarn

    Kyle_Katarn Developer

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  15. Sampei Nihira

    Sampei Nihira Registered Member

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    :thumb:

    P.S. Tomorrow morning at 08:30 (Italian time) I will perform the tests.
     
    Last edited: Mar 29, 2021
  16. Sampei Nihira

    Sampei Nihira Registered Member

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    :thumb:;):)
     
  17. Kyle_Katarn

    Kyle_Katarn Developer

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    Thanks !
     
  18. Sampei Nihira

    Sampei Nihira Registered Member

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    Full log sent, did you receive it?
    You will notice that there is also an error for the license........ (I use the free version).
    Hope it is useful.
     
  19. Kyle_Katarn

    Kyle_Katarn Developer

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    Not received... Please send mail again ? :)
     
  20. Sampei Nihira

    Sampei Nihira Registered Member

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    Sent again now.
     
  21. Kyle_Katarn

    Kyle_Katarn Developer

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    Still not there. Let's discuss in PM :)
     
  22. Sampei Nihira

    Sampei Nihira Registered Member

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    I also opened a conversation with the Sumo.log file uploaded to File Dropper.
     
  23. Kyle_Katarn

    Kyle_Katarn Developer

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    ok, thanks !
     
  24. Adric

    Adric Registered Member

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    Sumo reports a newer version of TCPVcon.exe which, according to the docs is supposed to be part of the TCPView V4.0 package described here, but the new package doesn't have TCPVcon.exe included. I haven't been able to find it even though. SUMO reports 37 users with the newer version. Anyone know where to find this?
    Code:
    TCP/UDP endpoint viewer   Sysinternals   3.1.0.0   Update available (3.5.0.0)   D:\ThinApps\SysInternals\Tcpvcon.exe
    
     
  25. Kyle_Katarn

    Kyle_Katarn Developer

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    Isn't v4 more suitable ?
     
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