Suggestion: make parental controls easier

Discussion in 'ESET Smart Security' started by Oswald2, Mar 16, 2013.

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  1. Oswald2

    Oswald2 Registered Member

    Oct 3, 2006
    Using ESS 6.0.308.0 under Vista Ultimate here.

    I find that Nickelodeon's web site is blocked by default for my six year old. I unblock in the parental controls. She can then see the site, but nothing actually loads (flash games, videos, etc.). I go to the log and I find that ESS is blocking some other domain that's something like or some such.

    It would be nice if I could easily allow access to a domain directly from from the log where it shows the domain was blocked. Instead, I have to remember it or write it down then go back and drill down to the parental controls settings and unblock it. This is a time consuming process as I figure out all the dozens of domains that kids sites are using to host media. It's back and forth and back and forth until the site behaves properly.

    I find that I simply can't block and unblock based on categories since I don't always know or agree with categories. For example, many of the sites I think should be unblocked as kids sites are blocked because they're in the broad category of "entertainment."

    I used to not worry too much about it until she managed to get tricked into installing a toolbar that took over all three browsers on the machine. So I'm really trying to restrict even more where she goes.

    If there is an easier process, please let me know.
  2. er34

    er34 Guest

    In my case, when my kid uses Internet, I stay near her and watch what she is doing. This way I kind of educate her and watch from a distance what she does. Additionally, she has her own user account (limited user account) and she cannot do anything bad to 3 browsers or install anything that can badly affect the machine and my files. No parental control software or anything. Communicating with children in real life and in real time is better than putting them some software, which might cause other problems, takes time to configure and re-configure, etc...

    As for your case - With all due respect to ESET but they are specialist at virus/threats. ESET is not specialist at spam (they use third party mailshell), not specialist at parental control or finding stolen laptops. You can use ESET for what they are professional but you might want to find another more professional parental control software and use it. Take a look at software such as NetNanny , Norton Family Safety , etc.

    Additionally, remember that kids want your support online the same way they want it offline in real time :thumb:
    Last edited by a moderator: Mar 17, 2013
  3. agoretsky

    agoretsky Eset Staff Account

    Apr 4, 2006

    Your feedback has been passed on to ESET's project managers. Keep in mind, though, that since a new release of ESET Smart Security was made a couple of months ago, it may be a while before any changes are made to the user interface/usability of the parental controls feature.


    Aryeh Goretsky
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