SugarSync and the Z: drive

Discussion in 'Returnil releases' started by Robin A., Dec 10, 2011.

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  1. Robin A.

    Robin A. Registered Member

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    There is a conflict between Returnil (Rel. 13) and the latest version of SugarSync (1.9.41). The SS Manager (the local program) can´t be opened with the virtual protection enabled, and therefore the backup can´t be synchronized.

    The attached window appears. Translation: SS has detected that there are two disks in your system (C:\ and Z:\) which have the same volume serial number. SS requires that all the computer disks have a different volume serial number. To use SS, you need to change the serial number of one of these disks.

    Apparently, there is no problem if SS Manager is opened first and then Returnil is enabled.
     

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    Last edited: Dec 11, 2011
  2. Coldmoon

    Coldmoon Returnil Moderator

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    Hi Robin,
    Thanks for the heads up. I have alerted the engineering team and will post back as soon as I get their feedback.

    Mike
     
  3. Robin A.

    Robin A. Registered Member

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    The problem seems to have disappeared in latest version of SugarSync, 1.9.47. The SS Manager opens correctly with Returnil enabled.
     
  4. Coldmoon

    Coldmoon Returnil Moderator

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    Hi Robin,
    thank you for the update. I have alerted the development team.

    Mike
     
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