Strange problem with OS selector

Discussion in 'Acronis Disk Director Suite' started by matteofagone, Mar 31, 2009.

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  1. matteofagone

    matteofagone Registered Member

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    Hi,
    I have purchased Disk Director suite 10 and I have downloaded also the ugrade.

    I don't understand why OS selector of the demo version works very well, but the full version not.

    I have two OS in my computer. In the demo version the Windows XP Professional is correctly identified. In the full version OS selector don't sees it and show an error message. OS selector don't find the file system to boot Windows XP.

    Waht I can do?

    Thanks

    Matteo
     
  2. MudCrab

    MudCrab Imaging Specialist

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    Was the demo version the same build as the purchased version?
     
  3. matteofagone

    matteofagone Registered Member

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    No. The demo version is 10.0.0.2069. The full verison is 10.0.0.2160

    Infact I think there is a little bug in the full version, because is very strange this!
     
  4. MudCrab

    MudCrab Imaging Specialist

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    Was the demo version of OSS uninstalled before you installed the current version?
     
  5. matteofagone

    matteofagone Registered Member

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    Yes!
    I have uninstalled it before to install the full version. Then I have uninstalled the full version and installed back the demo version.

    That's incredible, but the demo version works very well!

    Believe me, I don't understand....
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello matteofagone and MudCrab,

    Thank you for choosing Acronis Disk Director Suite 10.0

    Please accept our apologies for the delay with the response.

    matteofagone, please send us your serial number via PM (with the link to this thread) and we will provide you with the necessary information.

    We are looking forward to hearing back from you at your earliest convenience.

    Thank you.

    --
    Alexander Nikolsky
     
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