Strange behaviour with universal restore and sysprep

Hello,

I have a compaq portable 6710b.

I made two images:

one, inmediately after doing sysprep and reboot
the other, without doing sysprep.

Then, I tried to restore on anothe machine with different hardware (hp compaq dx 2300 microtower). The strange thing refers to the fact that when I choose the image I did the sysprep, then the restore process does not ask me to use universal restore, but when I use the other image (without the sysprep) it asks me to use universal restore or not... why ?

I have read on many places on Internet that both tools are compatible, so the program should ask for using universal restore wether the image has sysprep applied to it or not... what is this happening, then ?

By the way, right now I'm testing the option with universal restore with the option to change the SID... Will see
Thanks in advance !

 

My guess is that Sysprep turned the drive into a "generic" drive so True Image knows that it can install the Image without the need for UR.

 

Hello run1492,

Thank you for your interest in Acronis Products

Sysprep shouldn’t influence AUR functionality in the way you have described. Can you please clarify the exact tile of the program and the build number? Have you tried to create sysprep image of another computer? Does the same issue persists?

Best regards,
--
Dmitry Nikolaev