STOP 8E crash on shut down with NOD32 2.000.9

Discussion in 'NOD32 version 2 Forum' started by nameless, Feb 14, 2004.

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  1. nameless

    nameless Registered Member

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    Just as the subject says, I get STOP 8E blue-screen crashes when I shut down my WinXP SP-1 system. The BSOD text mentions AMON.SYS specifically.

    I've had to disable AMON. And I did send a support request to Eset.

    I suppose this only happens to me, right?

    NOD32 Antivirus System information
    Virus signature database version: 1.624 (20040214)
    Dated: Saturday, February 14, 2004
    Virus signature database build: 4219

    Information on other scanner support parts
    Advanced heuristics module version: 1.005 (20031222)
    Advanced heuristics module build: 1047
    Internet filter version: 1.001 (20031104)
    Internet filter build: 1012
    Archive support module version: 1.011 (2004012:cool:
    Archive support module build version: 1083

    Information on installed components
    NOD32 For Windows NT/2000/XP/2003 - Base Version: 2.000.9
    NOD32 For Windows NT/2000/XP/2003 - Internet support Version: 2.000.8
    NOD32 for Windows NT/2000/XP/2003 - Standard component Version: 2.000.9

    Operating system information
    Platform: Windows XP
    Version: 5.1.2600 Service Pack 1
    Version of common control components: 5.82.2800
    RAM: 1024 MB
    Processor: AMD Athlon(tm) processor (1397 MHz)
     
  2. nameless

    nameless Registered Member

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    I'll leave this thread for reference, but NOD32 is coming off my machine right now. I'm not up for crossing my fingers and hoping a fix comes eventually. I've been there before.
     
  3. steve1955

    steve1955 Registered Member

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    was this on a clean install of 2.009 or update
     
  4. nameless

    nameless Registered Member

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    Clean as a whistle. I downloaded the full 2.000.9 install, so I never had a prior version installed at all.
     
  5. steve1955

    steve1955 Registered Member

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    See if you can install 2.0006 had no probs(apart from slighly slow shutdown:-doesn't realy matter)with that version,just set to update defs and not components
     
  6. Mele20

    Mele20 Former Poster

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    Pro or Home version of XP? I have XP Pro Sp1 and I got the 2.9 version clean from the website. I had not had it before. I've had no problems with any STOP blue screens. So, I just wondering if maybe you have the Home version?
     
  7. dvk01

    dvk01 Global Moderator

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    Do you by some chance have another antivirus installed at the same time as NOD, whether set to be active or not
     
  8. WilliamP

    WilliamP Registered Member

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    I have XP Home Edition SP1a. When I tried downloading from the web site I kept getting a corrupted file. I was Emailed a zipped attachment that works great . Also do you have BOClean/ They don't play well together. At least they didn't on my puter.
     
  9. dvk01

    dvk01 Global Moderator

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    I've seen another report of this smewher, but can't find it now, and the cause was the user had the trial version installed and hadn't totally removed it before installing the full version

    It was on a different forum, but I can't for the life of me, remember which one of the millions of Forums I use that it was on.

    I think one of the XP forums
     
  10. Paul Wilders

    Paul Wilders Administrator

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    No system is alike - I did give it a go on a test system, and the both of them do function like a charm in conjunction ;).

    regards.

    paul
     
  11. nameless

    nameless Registered Member

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    I have BOClean 4.11, yes, but I really don't think that was the problem. The reason I say this is that by the time the crash occurs, BOClean has already been closed.

    Thanks for the replies. However, as I said above, I've removed NOD32. I'm not trying to make a point or be nasty by mentioning that, just explaining why I can't try any suggestions that come up.
     
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