Stop 7B after clone

Discussion in 'Acronis True Image Product Line' started by Carey934, Apr 30, 2009.

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  1. Carey934

    Carey934 Registered Member

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    I have a Windows XP Pro hard drive that I am attempting to restore with Acronis True Image Workstation with Universal Restore (v8206).

    Every time I restore the image, it seems Acronis is automatically finding the drivers, and its apparently the wrong drivers because when I attempt to boot the restored image, I get a Stop 7B before Windows can finish loading. This means I cannot even boot into Safe Mode. I have attempted to directl Acronis to look at the directory that contains the SATA drivers for this motherboard but it doesn't seem to choose them. It finishes the universal restore without even prompting me for drivers, even if I do not specify the driver location. The motherboard I am restoring to is a Gigabyte G31M-ES2L and has the Intel ICH7 SATA chipset. Is there any way I can force Universal Restore to use the drivers I specify rather than its own database of drivers which it appears to prefer? Incidentally, I am restoring FROM an Intel motherboard, model D845GBV.

    I should also mention that I have successfully used Universal Restore on all types of motherboards, IDE to SATA, AMD to Intel, Intel to Intel, Intel to AMD, AMD to AMD and this is the first time I've ever had a problem.

    Please advise, as this is a system upgrade for a customer and I do not want to have to rebuild his operating system and reload all of his software simply because we upgraded his motherboard.

    Thank you.
     
  2. Brian K

    Brian K Imaging Specialist

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    Carey934,

    If you can't fix it I suggest using TeraByte's TBOSDT to install the drivers to the non booting WinXP.
     
  3. Carey934

    Carey934 Registered Member

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    That's a new tool I've never heard of. It seems quite complicated. I did follow the steps to inport the drivers from a floppy disc (Both AHCI and regular SATA) and still getting the Stop 7B. Now I have put the old motherboard and hard drive together, uninstalling all drivers for video, hdd controller and audio and reimaging with Acronis TIW and will attempt to restore it again to the new motherboard and hard drive and hope it works this time. Its just so weird because I have done this successfully more times than I can count, but this is the first time I had a problem this bad.
     
  4. Brian K

    Brian K Imaging Specialist

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  5. Carey934

    Carey934 Registered Member

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    Thanks again. I've done it but I'm still getting the 7B error. This one has me really stumped. I took the old hard drive and uninstalled the sound, hard drive controller and video drivers, then reimaged it and restored it to the new system with Universal Restore and I am still getting the Stop 7B error. This is really getting frustrating.
     
  6. Brian K

    Brian K Imaging Specialist

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    I'm interested, but I'm out of ideas.
     
  7. Carey934

    Carey934 Registered Member

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    Well, I ended up doing it the old fashioned way and put the original hard drive back on the original motherboard and booted it into Windows. Then I went into the device manager and changed the hard drive controller to the Windows default 'Standard Dual Channel PCI IDE Controller' and then I took that hard drive out and plugged into the IDE controller on the new motherboard and it booted. From there I used Acronis to clone it to the new hard drive and then started to install all the drivers that came with the new motherboard CD.

    Thankfully this was an upgrade and I was upgrading from a working system. Never needed Universal Restore using this process. Everything is happy now. Thanks for your assistance and ideas!

    Carey Holzman
    Computer America Show
    www.ComputerAmerica.com
     
  8. Brian K

    Brian K Imaging Specialist

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    I appreciate the feedback. This certainly wasn't a straight forward job.
     
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