I can make Image backups fine. But not Data backups. They almost always hang, and the backup I want to make now of my programming directories hangs at 5%-10%, with 11 minutes to go, then stays there for hours. Every time. I'm running Vista Ultimate, and TI 11.0 Build 8,053. I see a newer build available, but can't seem to log in to get it. Every time I log in to my account, it says I need to change to a stronger password, but I never get the email with the new information (no it's not being blocked). This happened to me back in February, too. All I could do was make Image backups, no Data backups. As the Image backups were faster anyway, I wasn't concerned. But now with the Differential Image of my Development drive taking so long, I want to backup the image only weekly, and backup my development code daily. Please help. I'm looking at other backup solutions, but don't think I should have to buy something else, when TI should do the job.