Starting from scratch with Acronis...need help!

Discussion in 'Acronis True Image Product Line' started by Steve T, Jul 1, 2004.

Thread Status:
Not open for further replies.
  1. Steve T

    Steve T Registered Member

    Joined:
    Jul 1, 2004
    Posts:
    9
    Location:
    Nottingham, England
    I purchased Acronis TI some time ago (sorry, not sure of version or build) and took disc images fairly frequently.
    Then the inevitable happened (crash) and I lost everything. Thank God for Acronis TI thought I.
    However on trying to restore from my main volume on CD-R, my screen showed the following Acronis commentary;
    Loading, please wait....
    crc error<6>Freeing initrd memory: 6655k freed
    Kernel panic : No init found. Try passing init = option to kernel.

    Then nothing!
    I am running Windows XP which is OEM, so all I can do is restore the OS to 'factory settings' so to speak.

    I've lost alot of important data and great programs which I hope are sitting on several TI CD-R's but I'm not sure what to do next.

    PLEASE help Guys, (be gentle with me, I'm not very bright when it comes to technical stuff)
     
  2. beenthereb4

    beenthereb4 Registered Member

    Joined:
    Jun 29, 2004
    Posts:
    568
    In my experience, those messages mean a hardware error. It usually is a bad ram chip, which may explain why your computer crashed in the first place.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Steve --

    Thank you for taking the time to contact us and for your interest in Acronis
    True Image (http://www.acronis.com/products/trueimage/)!

    There are two possible reasons :

    1) The bootable media you are booting from is corrupted - please try to create it again and see if it helps.

    2) There is some problem with RAM, indeed.

    Thank you.

    --
    Best regards,
    Anton Gromov

    Acronis, Inc.
    395 Oyster Point Blvd. Suite 213
    South San Francisco
    CA 94080 USA
    http://www.acronis.com/

    Acronis... Compute with confidence
     
  4. Steve T

    Steve T Registered Member

    Joined:
    Jul 1, 2004
    Posts:
    9
    Location:
    Nottingham, England
    Thanks beenthereb4 and Anton.

    Anton,..by bootable media do you mean the Acronis TI bootable discs I made when I first used True Image, or the reload cd with which I restored Windows XP?

    Thanks guys for the quick response :D
     
  5. TheQuest

    TheQuest Registered Member

    Joined:
    Jun 9, 2003
    Posts:
    2,301
    Location:
    Kent. UK by the sea
    Hi, Steve T

    Anton is talking about your Ti BootDisk.

    Make a New One.

    Take Care,
    TheQuest :cool:
     
  6. Steve T

    Steve T Registered Member

    Joined:
    Jul 1, 2004
    Posts:
    9
    Location:
    Nottingham, England
    Thanks TheQuest.

    OK, did that. This time it said;

    Loading, please wait....
    incomplete distance tree
    invalid compressed format (err=1) <6>Freeing initrd memory:6655k freed
    Kernel panic : no init found. Try passing init = option to kernel

    Sorry, I've no idea what this means but I'm sure it'll mean something to someone out there.

    Thanks again guys.
     
  7. Steve T

    Steve T Registered Member

    Joined:
    Jul 1, 2004
    Posts:
    9
    Location:
    Nottingham, England
    Hi Guys,

    beenthereb4 and Anton,
    Just ran the tests on Windows Memory Diagnostic, and all tests failed so it looks like you're right.

    Anton,
    When I've replaced the RAM, I should be able to restore from TI, right?

    Thanks again guys.
     
  8. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello --

    Yeah, it should work now.

    Thank you.

    --
    Best regards,
    Anton Gromov

    Acronis, Inc.
    395 Oyster Point Blvd. Suite 213
    South San Francisco
    CA 94080 USA
    http://www.acronis.com/

    Acronis... Compute with confidence
     
Thread Status:
Not open for further replies.