SS Kills Vista Desktop After Apply SP1

Discussion in 'ESET Smart Security' started by BakTime2, Jun 29, 2008.

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  1. BakTime2

    BakTime2 Registered Member

    Joined:
    Oct 13, 2004
    Posts:
    8
    Running Eset SS 3.0.621.0

    Following MS Vista SP1 instructions:
    - I removed SS
    -Applied the Vista Readiness Tool updates
    -Applied Vista SP
    -System booted/operated normally

    I reinstalled SS and now after logon the desktop no longer loads, just get a blank screen
    If I boot into Safe Mode, disable the EST Service, the desktop loads normally again.

    Any suggestions?
     
  2. ASpace

    ASpace Guest

    Try with the latest build 3.0.667 following these instructions:

    1. Download fresh new version of ESET Smart Security from
    http://www.eset.com/download . Make sure that you choose the correct version.

    2. Uninstall your current version from Control Panel
    3. Reboot the computer when prompted
    4. Delete manually these folders:

    for Vista:
    - C:\Program files\ESET
    - C:\Program data\Eset
    - C:\Users\~username~\AppData\Local\Eset

    5. Reinstall your ESET software using the file you downloaded in step1 . Use typical install. :thumb:
     
    Last edited by a moderator: Jun 29, 2008
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