SpywareGuard Issue?

Discussion in 'other anti-malware software' started by Suzuko, Mar 25, 2004.

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  1. Suzuko

    Suzuko Registered Member

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    Last week, on the advice of a friend, I installed SpywareGuard and let it quarantine all traces of PalTalk. Later, I chose to Restore PalTalk. I've been using PalTalk for years on a Windows 2000 machine, without any problems.

    Now, PalTalk starts and logs me in, but that's as far as I can go. Upon clicking the Groups icon, the following message pops up: "Paltalk.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."

    Now I realize this isn't a support forum for PalTalk issues, but I can't get to the PalTalk Help group to straighten it out, because I can't even look at the PalTalk Groups list.

    I tried reinstalling PalTalk, but nothing changed, so I uninstalled it, restarted the computer, and then downloaded and installed the newest version. And the same error message still happens.

    Is SpywareGuard causing this? If so, is there a solution - short of uninstalling SpywareGuard - that will enable me to use PalTalk again?
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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    Hi Suzuko,

    I think you are confusing programs here.
    SpywareGuard is a real time protection against spyware, not a on demand scanner, neither does it give you the option to quarantaine something.

    Regards,

    Pieter
     
  3. Suzuko

    Suzuko Registered Member

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    Of course! Now I am thoroughly embarrassed. I meant to say "SpySweeper".... I am not even in the proper forum!
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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    Correct forum now. ;)

    The items that SpySweeper quarantained can be restored, right?
    Have you tried that?

    Regards,

    Pieter
     
  5. Suzuko

    Suzuko Registered Member

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    Thanks!

    As I mentioned in the original post, I did "restore" PalTalk. SpySweeper allows that. It was after restoring it that the trouble began.

    I got confused because I didn't try to use PalTalk after this until I had installed SpywareGuard. That's why I asked if it could be SpywareGuard causing the trouble. It's supposed to keep Spyware from running, isn't it?

    It's even more confusing to me now because of SpywareBlaster, because I don't know how that is different from SpywareGuard.
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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    Both SpywareGuard and SpywareBlaster do not block PalTalk as far as I know.

    Both can be tested easily, but I will need to know what you are using.

    This is SpywareGuard: http://www.wilderssecurity.net/spywareguard.html which show up as SG in your systray if it is running.

    SpywareBlaster is described here: http://www.javacoolsoftware.com/spywareblaster.html and does not need to be running to protect you. It looks like this:
    [​IMG]

    That shows how to remove the protection completely if you want to test that.

    Regards,

    Pieter
     
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