Spywaregaurd

Discussion in 'SpywareBlaster & Other Forum' started by Shane, Mar 25, 2004.

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  1. Shane

    Shane Registered Member

    Joined:
    Mar 25, 2004
    Posts:
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    I can't get spywaregaurd to update using the live update button. I get an error that say's there was an error getting the update information file from the server The server maybe temporarily unavailable, or there may be a conflict with my firewall or the file may have been corrupted during download. My firewall is set to let spywaregaurd acsess the internet. So I have know idea what the problem could be. This has been going on for a week now. I have version 2.2.0 :'( Can someone help?
     
  2. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
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    The server has been experiencing some problems.

    Can you access http://www.javacoolsoftware.com? If you get a "page cannot be displayed" error, or any other sort of connection error ("site cannot be found" or a search box), you'll have to wait until your Internet Service Provider updates their DNS information for the website.

    If you can access the webpage, then it is probably a firewall-related issue. What firewall are you using?

    Best regards,

    -Javacool
     
  3. gerardwil

    gerardwil Registered Member

    Joined:
    Jan 17, 2004
    Posts:
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    Location:
    EU
    Hi,

    I can go to your website but cant update. Then switched of my FW but again no update.
    Greetings,

    Gerard
     
  4. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
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    Please try the manual updating method posted here:

    http://www.wilderssecurity.com/showthread.php?t=25749

    It should get you up-to-date correctly. :)

    Best regards,

    -Javacool
     
  5. Shane

    Shane Registered Member

    Joined:
    Mar 25, 2004
    Posts:
    2
    I use Zone Alarm. Now it's working again. Must of been server problems. Thank again for your help :)
     
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