SpywareBlaster - corrupted?

I have been successfully using Spywareblaster for about 12months.
What a great tool. Stopped all the crap being put onto my machine.

However, recently I lost functionality with the program and received the following error message:

"This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it."

Despite uninstalling, reinstalling. reinstalling in different locations, running Nortons virus checker, registry tool etc. I get the same message.

Any ideas on what could be causing this and how to fix the problem - as though I run adaware, spybot, registry mechanic - Spyware blaster is the best tool I've found.

I suspect that some other program preventing SB from loading.


Any ideas - thanks

 

Hi jonnymc,

Please start by following the instructions here:
https://www.wilderssecurity.com/showthread.php?t=15913

Regards,

Pieter

 

Thanks Pieter - as requested here is the 'hijack this log' .

I followed the instructions. Hopefully you'll be able to see what sort of Gremlins have been loaded into my system. Thanks Jonnymc.

Logfile of HijackThis v1.97.7
Scan saved at 6:36:58 PM, on 16/06/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = hm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex.com/search.php?said=spage&qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = my
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myexexex.com/search.php?said=spage
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.myexexex.com/search.php?said=spage
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/spad/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex.com/search.php?said=spage&qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/spad/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.myexexex.com/search.php?said=spage&qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.myexexex.com/search.php?said=spage
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myexexex.com/search.php?said=spage
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=proxy.1qr.com.au:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {0549E6CB-9985-42F6-8FD6-4EC017E6AAE1} - C:\Program Files\Surfapps.com\PopThis! Free Version\PopThis.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Flashenc] C:\Enc&Zip\flashenc.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: PopThis! Options... (HKLM)
O9 - Extra button: Microsoft® JavaScript® Console (HKLM)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra button: Microsoft® JavaScript® Console (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - Home Prefix: c:\searchpage.html?page=
O13 - Mosaic Prefix: c:\searchpage.html?page=
O16 - DPF: ConferenceRoom Java Client - http://chat.privatefeeds.com:8000/java/cr.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

 

Hi jonnymc,

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = hm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex.com/search.php?said=spage&qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = my
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myexexex.com/search.php?said=spage
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.myexexex.com/search.php?said=spage
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/spad/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myexexex.com/searchbar.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myexexex.com/search.php?said=spage&qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/spad/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.myexexex.com/search.php?said=spage&qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.myexexex.com/search.php?said=spage
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myexexex.com/search.php?said=spage

O13 - Home Prefix: c:\searchpage.html?page=
O13 - Mosaic Prefix: c:\searchpage.html?page=

Download this file https://www.wilderssecurity.com/attachment.php?attachmentid=137184 and save it as spad.reg
Doubleclick it and confirm you want to merge it with the regsitry.


Download and run: CWShredder
Use the Fix button and follow the instructions you will receive.

Then reboot into safe mode
and delete:
HPCMDTY.DLL
C:\WINDOWS\System32\c_10230.dll
c:\spad <= entire folder

Regards,

Pieter

 

Pieter,

thanks for your advise - I stuck at it and followed your instructions but could not find the last few files to delete.

Everything seemed ok for a few days when suddenly my machine started getting slow - I then realiased that I had not run a deep scan with Nortons for a month. When i did it ID'd 23 viruses!! Cleaned that up ran, Adaware, REgcleanup etc and followed you process again to make sure nothing was left.

My computer started operating 10X faster and seemed back to full health,

BUT - it still gives me the same error message when I try to run Spywareblaster. And now I'm noticing emails being sent from my machine that I did not generate. It appears when I replicate (I'm on Notes V5.0.2A)
I see the number of sent/received files in my replicator screen > than what I've sent. When I look in th esent file All I can see are the emails that I sent and these 'other' unidentified files are nowhere to be seen.

So I have 2 Anomalies that tell me that my machine is still not right.

Any other suggestions?

Thanks,

John.

PS here is the current log:

Logfile of HijackThis v1.97.7
Scan saved at 7:05:42 PM, on 28/06/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\PPOPUP.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=proxy.1qr.com.au:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Flashenc] C:\Enc&Zip\flashenc.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PPOPUP.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Microsoft® JavaScript® Console (HKLM)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra button: Microsoft® JavaScript® Console (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

 

Hi John,

This one needs fixing:
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab

But is unrelated to your problems.

One check to make sure if CWS has really left the building:
Copy the contents of the bold text to Notepad.
Name the file Appinit.bat
Save as type *All Files*
Save on the Desktop.

Reg save "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows" windows1.hiv
ren windows1.hiv windows.txt

Double click on Appinit.bat
This will create a file on the desktop named windows.txt
Post the content please.

Regards,

Pieter

 

Hi Pieter,

Deleted media ticket and ran all other normal processes. Here is log you requested:

regf




Pugf hbin  \ W I N D O W S \ s ¨ÿÿÿnk, ¥e-C^Ä
ÿÿÿÿ ÿÿÿÿÿÿÿÿ  x ÿÿÿÿ 0 : E x  Windows Èþÿÿsk x x




  ì
  
  !
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  !   
  #
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  #  ? 
  
 
    ? 


 

  ? 
  
 


  

 Ðÿÿÿvk  à


ÀUDeviceNotSelectedTimeoutðÿÿÿ1 5  Ø(ÍW °
Ðÿÿÿvk  €' 
zGDIProcessHandleQuota"þðÿÿÿ9 0  ! àÿÿÿvk  X

°ºSpooler2ðÿÿÿy e s À àÿÿÿvk  €

=pswapdisk °
ø
8 h * Ðÿÿÿvk  (

R¿TransmissionRetryTimeoutÐÿÿÿvk  €' 
0 USERProcessHandleQuota; àÿÿÿ°
ø
8 h * Ð  Øÿÿÿvk : H

TAppInit_DLLsllDiÀÿÿÿC : \ W I N D O W S \ S y s t e m 3 2 \ h l p f . d l l x þ x‚8X?‚ á "„SAV H] á ¦XSevGè á`ýÿ`·?ó `·?óhø ‚
€


Hope this helps, Regards Jonnymc

 

Hi jonnymc,

Here is the culprit C:\WINDOWS\System32\hlpf.dll

Use the Recovery Console to delete it.
If that doesn't work or you find it too intimidating, I will need to know if you are using XP Pro or Home and the type of file structure...NTFS or FAT32 ?
Look in My Computer. Right click the C drive and choose propterties to find the File System.

Regards,

Pieter

 

Hi Pieter,

I have followed the instructions on how to access the recovery console without success. I am unable to interupt the repair sequence or use F10 to get to the console.

My machine runs on Windows XP pro and uses NTFS.

Is there another way to get this thing out of there?

Regards,

John

 

Re: SpywareBlaster - corrupted? Not anymore

Pieter,

Good news - got that sucker. I had to get a tech guy to help me load recovery console - then when we found the file it would not let us delete it so we renamed it and tried again. Still no luck!

But with the new name the file became visible and I was able to move it to another directory - where it was finally deleted.

I have now reloaded the latest version of Spyware blaster and it works!!

Thank you very much for all your help it. I owe you a beer.

Regards,

Jonnymc