Spyware problem -- HijackThis Logfile

Discussion in 'adware, spyware & hijack cleaning' started by fizzbee, May 26, 2004.

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  1. fizzbee

    fizzbee Registered Member

    Joined:
    May 26, 2004
    Posts:
    2
    Hi,

    Below is the contents of the logfile that HijackThis generated.

    SpyBot is showing 2 recurring problems: DSO Exploit and CleverIEhooker.jeired.

    I don't know the symptioms that are being exhibited by these as I am repairing this box for a friend's daughter.

    I have used both Spybot and Ad-aware to remove spyware from this box.

    Thanks in advance for your help,

    fizzbee

    Contents of Logfile:

    Logfile of HijackThis v1.97.7
    Scan saved at 5:21:37 PM, on 5/26/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\brsvc01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\brss01a.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\docume~1\jenn\locals~1\temp\S8FV.exe
    C:\WINDOWS\System32\IEHost34.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\Program Files\Netscape\Netscape\Netscp.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Spybot\SpybotSD.exe
    C:\Temp\HijackThis\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = wmplayer.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
    R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183}_ - (no file)
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jenn\Application Data\Mozilla\Profiles\default\kaw41wk1.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot\SDHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [SZD] C:\WINDOWS\SZD.exe
    O4 - HKLM\..\Run: [S8FV.exe] C:\docume~1\jenn\locals~1\temp\S8FV.exe
    O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\KdfL6BY.exe
    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost34.exe
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [API3T] C:\WINDOWS\System32\API3T.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
    O4 - HKCU\..\Run: [WTST] C:\WINDOWS\System32\wapisvtr.exe
    O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Real.com (HKLM)
     
  2. dave38

    dave38 Spyware Expert

    Joined:
    Feb 26, 2004
    Posts:
    377
    You have the Peper trojan, which requires special treatment to put it out of your misery!
    Please download and run this uninstaller. You must be on line for it to work correctly.

    Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = wmplayer.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
    R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183}_ - (no file)
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

    O4 - HKLM\..\Run: [SZD] C:\WINDOWS\SZD.exe
    O4 - HKLM\..\Run: [S8FV.exe] C:\docume~1\jenn\locals~1\temp\S8FV.exe
    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost34.exe
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [API3T] C:\WINDOWS\System32\API3T.exe
    O4 - HKCU\..\Run: [WTST] C:\WINDOWS\System32\wapisvtr.exe
    O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe


    Reboot, and delete

    files
    C:\WINDOWS\SZD.exe
    C:\docume~1\jenn\locals~1\temp\S8FV.exe
    C:\WINDOWS\System32\IEHost34.exe
    folders
    C:\Program Files\webHancer
    C:\Program Files\VVSN
    C:\WINDOWS\System32\API3T.exe
    C:\WINDOWS\System32\wapisvtr.exe

    folder
    C:\Program Files\TV Media
    C:\Program Files\VBouncer

    These may be hidden files. See HERE for how to show hidden files.

    Please post a followup Hijack this log, and say if your problems persist.
     
  3. fizzbee

    fizzbee Registered Member

    Joined:
    May 26, 2004
    Posts:
    2
    That appears to have cleared up most of the problem. Spybot Search and Destroy still shows 5 "DSO Exploit" entries, but I'm not sure that is really a problem.

    Here is the new HijaakThis logfile:

    Logfile of HijackThis v1.97.7
    Scan saved at 7:22:17 PM, on 5/28/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\brsvc01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\brss01a.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Netscape\Netscape\Netscp.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Temp\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972}_ - (no file)
    R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183}_ - (no file)
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jenn\Application Data\Mozilla\Profiles\default\kaw41wk1.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot\SDHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38135.5929513889

    Please let me know if you see any other problems.

    Thanks for your help!!

    fizzbee
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
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