Spyshelter, no resolution on license.

Discussion in 'other anti-malware software' started by Bodhitree, Dec 17, 2012.

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  1. Bodhitree

    Bodhitree Registered Member

    Joined:
    Dec 5, 2012
    Posts:
    567
    Lambasting the guy?

    He took MONTHS to answer an email from a PAYING customer, and it took me contacting his payment processor, and threatening a chargeback. I am all for extending patience for smaller operations, but quite frankly this was ridiculous. Based on this and other threads, many folks have run into the same issues.

    I simply cannot recommend a product where there is no support for paying customers, license keys can become invalid, and product updates are slow and lackluster. Plenty of other stuff out there to try instead. Anyway as soon as I found a buyer for my license I dumped that turkey as quick as I could. At least the new license he sent me went for a good cause - it allowed me to sell it off unactivated. Not even going to take a chance on him changing the key system again to invalidate his lifetime clients. Bad business.
     
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