SpyShelter mickey mouse incompetency

Discussion in 'other anti-malware software' started by bellgamin, Aug 9, 2011.

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  1. bellgamin

    bellgamin Very Frequent Poster

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    I bought Spyshelter Premium some time ago.

    Today I get two messages from Spyshelter notifying me that I must use a new key, starting with version 5.41. The first messages's key didn't work. Then I received a second message saying that the first message was a mistake & providing a "changed" key.

    That key also did NOT work! :mad:

    I have sent them a message reporting the problem. They haven't answered my message so I still cannot use the latest version of SS.

    I absolutely detest this comedy of mistakes piled onto mistakes. :thumbd: :thumbd: :thumbd:
     
  2. Rules

    Rules Registered Member

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    Same here two messages, two different key and didn't work but i pay for it:thumbd:

    Rules.
     
  3. aladdin

    aladdin Registered Member

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    The second key worked for me. Version 5.41 reverted back to 14 days trail, the first key didn't work but the second did.

    Best regards,

    KOR!
     
  4. Dark Shadow

    Dark Shadow Registered Member

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    Refund is in order I think.I was going to purchase it but kept getting BSOD memory dumps.I never even made 14 day trial as it crashed windows 7 several times a day.Sorry to hear about your fustrations though. I hope customer service steps up to the plate.
     
    Last edited: Aug 9, 2011
  5. Kernelwars

    Kernelwars Registered Member

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    ok I got the msg right now and my key doesn't work either.. what is this second key ya'll talking about :doubt:
     
  6. Kees1958

    Kees1958 Registered Member

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    Got a free lisence a while ago, but did not receive a new key. :p
     
  7. jmonge

    jmonge Registered Member

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    K it works good here
     
  8. Kernelwars

    Kernelwars Registered Member

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    :doubt:
    mine doesn't work J:argh: :doubt: says 14 days Trial
     
  9. skokospa

    skokospa Registered Member

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    I got three mailso_O
    very strange that the g-mail (spysheltergmailcom) I get a serial that works...
    very bad for a company that deals with computer security:thumbd:
    and no explanation has not received.something very strange happens:thumbd:
     
  10. Kernelwars

    Kernelwars Registered Member

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    after contacting support they replied back within 10 mins and the problem solved..:thumb: :D
     
  11. aladdin

    aladdin Registered Member

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    Maybe, they are trying to combat priracy. Give them the benefit of doubt.

    Best regards,

    KOR!
     
  12. Eru

    Eru Registered Member

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    They have changed the license registration - therefore there are new licenses - if the application accepted the license key but it says still there are 14 days of trial you must restart the application and the license will be valid :)
     
  13. lordraiden

    lordraiden Registered Member

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    +1
    Recently a keygen for SS has appeared, so probably he is trying something new, anyway this should never affect to the legit users.
     
  14. 0strodamus

    0strodamus Registered Member

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    That's what happened here too. :)
     
  15. acuariano

    acuariano Registered Member

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    have a giveaway key from tipradar and is not working
     
  16. Eru

    Eru Registered Member

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    Because it's the "old" key - you must write to the SS support for the "new" one :p
     
  17. bellgamin

    bellgamin Very Frequent Poster

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    SS folks replied. The problem is fixed now.

    I DO like SpyShelter a lot but I do not enjoy fiddling around with erroneous key codes. Too bad they couldn't get the codes right in the first 2 messages.
     
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