SpyShelter 4.x releases...

Re: SpyShelter 4.0 releases...

lol looking at what u just typed i think u had bigger problems than zemana being jealous lol...

u wer using a clasical HIPS, a sandbox HIPS, an Antilogger/HIPS product AND an AV... its surprising ur system even ran.

 

Re: SpyShelter 4.0 releases...

Hmmm, compared to your sig...

 

Re: SpyShelter 4.0 releases...

im using no products of the same kind which is the key, its not an insult so dont take such a defensive position, im explaining a pretty logical reason why YOUR having a problem, if u havent noticed, i had no problem.

and to clarify im using 1 antilogger/HIPS product, 1 AV, 1 rollback software which performs no realtime action and winpatrol that simply does polling of system areas to show changes, NOT a HIPS... = no conflict. i mean come on, u wer using 3 HIPS products...

 

Re: SpyShelter 4.0 releases...

New version released today;

4.08 (15/May/2010)
4.09 (17/May/2010)
4.10 (19/May/2010)
4.11 (21/May/2010)

- Fixed bug with closing GUI on system shutdown
- Fixed protection state saving issue
- Installer updates: Now it is possible to run program after install without restart on all configurations
- Small language updates

 

Re: SpyShelter 4.0 releases...

@stapp;
Can you check it with new version (4.11)

 

Re: SpyShelter 4.0 releases...

In one way i applaud SS's almost constant efforts at improving their app. I know of NO other vendor who has or does this as much as them.

However, it seems that in their enthusiasm to do this, they may be releasing updates/versions too soon without fuller testing. This is increasingly apparent lately when witnessing multiple updates to fix previous updates.

I'm all for dedication and aiming to be as good as possible, but not if it's at the expense of regular faulty updates, and almost daily installs. I think they should hold off pushing out so many updates as often as they do, whilst they can be more confident of compatability etc.

 

Re: SpyShelter 4.0 releases...

No problems with shut down in the new SpyShelter

 

Re: SpyShelter 4.0 releases...

Yes.
SS developers are very fast.They give ear to user. They can resolve any problem within 1-2 days. Just send them.

 

Re: SpyShelter 4.0 releases...

Yes the support is great !

 

Re: SpyShelter 4.0 releases...

Tested against the rogue Virus Protector and even though I hit deny the rogue still installed.

 

Re: SpyShelter 4.0 releases...

Good to hear that. SpyShelter support team are really very cooperative...

I have a bad experience with Zemana Support Team, they never get back to me on any of my issue.

 

Re: SpyShelter 4.0 releases...

4.12 (26/May/2010)

 

Re: SpyShelter 4.0 releases...

Same Here.I asked them a question months before, still i diddnt receive a reply.
But their product is top quality.

 

Re: SpyShelter 4.0 releases...

Re - Zemana Support

I can testify that they did reply to the emails i sent them.

 

Re: SpyShelter 4.0 releases...

Lucky you !! I have already send 5 emails to them but all in vain. They never replied any of them.

 

SpyShelter 4.14 released

- New key logging method protected​

- System protection updated(protection for some system files)​

- Fixed issue with update checking function on some configurations​

- Self defence updates​

- Decreased number of false alerts​

- Small installer improvements​

- New language added ​

​

 

Re: SpyShelter 4.0 releases...

4.14 (01/Jun/2010)


- New key logging method protected
- System protection updated(protection for some system files)
- Fixed issue with update checking function on some configurations
- Self defence updates
- Decreased number of false alerts
- Small installer improvements
- New language added

 

Re: SpyShelter 4.0 releases...

I was using a licensed version 4.12 when I read about the update to 4.14. When I tried to update . . .

1- Spyshelter's built-in updater didn't work. Instead it gave the message that it cannot update and I should check my firewall. I allowed Spyshelter in my firewall (Online Armor). When that didn't work I disabled the firewall. Spyshelter still gave the message that it couldn't update.

2- I then downloaded version 4.14 manually & attempted to manually update. Shortly AFTER I began the install of version 4.14, Spyshelter then informed me that it needed to uninstall the old version.

3-After I uninstalled prior version of Spyshelter, I again tried to install the update. It let me proceed through several steps then suddenly stopped & said I needed to do a restart. This is a very unfriendly updater because it gives NO advance warning about needed uninstalls, restarts, etc. Thus I had to repeat work unnecessarily because, after restart, I had to start the install again, right from the very beginning.

4- Evidently Spyshelter has no memory of previous installs. After restart, when I again began installing the update, Spyshelter tried to install itself to a location other than where I had previously installed it. It also put ADDITIONAL shortcuts on the desktop & on the Start>Programs list.

5- BOTTOM LINE- Spyshelter is a good security program but needs to improve its update process. I sent Spyshelter support an email requesting that they: (1) fix Spyshelter's internal updater so that it works, (2) enable a new version to install over the old version, and retain all prior locations, settings, etc, and (3) inform users ahead of time if there is a need to uninstall, restart, etc.

 

Re: SpyShelter 4.0 releases...

I received a very fast reply from Spyshelter support. The changelog for 4.14 said "Fixed issue with update checking function on some configurations." I didn't realize that this meant they fixed the problem whereby the updater didn't work at all. So the updater now works okay.

They also said 4.14 will henceforth inform user beforehand if uninstall is needed, & allow restart to be performed on demand.

They agreed with the need for SS updates to store ALL settings if the user chooses to keep them at uninstall time.

All in all I must say that Spyshelter's support is SUPERB!

 

Re: SpyShelter 4.0 releases...

Bellgamin, I always highly appreciate your opinion, so I think I'm going to try SpyShelter. It must be a goodie when it made to change your attitude from

and

or

or

to

 

Re: SpyShelter 4.0 releases...

I have been expecting someone to post along these lines.

I often buy licenses for software that I wish to support but have no intention of using. I only run 2 security apps in real-time: OA & Prevx. But I own at least 2 dozen licenses for real-time security apps such as MBAM, Avira, Outpost (lifetime), Zemana, Twister (lifetime), Mamutu, Spyshelter (lifetime), etc etc etc.

I still consider that running a real-time antilogger is unnecessary if one exercises tight control over outgoing connections.