SpyBlaster Issue?

Discussion in 'SpywareBlaster & Other Forum' started by failsafe, Jul 27, 2008.

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  1. failsafe

    failsafe Registered Member

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    Have been running SpyBlaster 4.1 along with AVG 7.5 antivirus and Webroot Spy Sweeper on XP Home. Downloaded a SpyBlaster update several days ago and can no longer access any attachments to my earthlink email account. When I try, I get an IE7 error message telling me that "The address is not valid". Even older emails I had saved whose attachments I could access before are no longer available, after the SpyBlaster Update. Even disabling SpyBlasted does not correct the problem. If I forward the email to my AOL email account, the attachment shows up as a long series of letters and numbers. If I ask the sender to send the email again directly to my AOL account, it comes through fine. Earthlink says it is not their software that's causing the problem since SpyBlaster probably reset some IE7 settings. Being a novice, I'm clueless as to how to correct the situation. Any asistance would be appreciated.

    thanks
     
  2. DougCuk

    DougCuk Registered Member

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    Not really sure this is a problem caused by SpywareBlaster - it could be something that happened around the same time as the update. You say you "disabled" SywareBlaster - did you "disable the protections" or just uninstall the program? If you use the option within the Spyware Blaster program to "Disable All Protections" it should reverse any changes made by SpywareBlaster. If the problem remains then it is more likely caused by a corrupted registry setting.

    The problem you describe sounds more to do with decrypting the attachment - what you are seeing is the raw data before decryption - which would be related to the MIME settings in the registry. The easiest fix might be to do a System Restore back to a day or two before the problem occured.

    System Restore can be found in the Accessories->System Tools folder on XP. Alternatively just paste the following in the Run box - %SystemRoot%\system32\restore\rstrui.exe
     
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