Oops, spoke too soon. A problem has arisen that unless corrected, will cause me to start looking for another scanner. I hope not because I LOVE this product otherwise but this is rather major. About half the time that I log off of IE, that is, log off of the Internet, I get an error message saying: "Ieplore This program has preformed an illegal operation and will be shut down." Upon looking at the "Details" I see this: IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 016f:bff766bc. Registers: EAX=049e003c CS=016f EIP=bff766bc EFLGS=00010202 EBX=00000000 SS=0177 ESP=049e0000 EBP=049e0010 ECX=00000000 DS=0177 ESI=049e0108 FS=4fa7 EDX=bff76855 ES=0177 EDI=81b88efc GS=0000 Bytes at CS:EIP: e8 13 ad ff ff 8b 55 08 8f 82 b0 00 00 00 8b 4d Stack dump: 002a0014 00000000 049e003c 049e003c 049e0024 bff766fd 049e003c 049e01b4 00000000 049e01b4 bff883ed 049e003c bff79060 00000000 04adffec ffffffff My system freezes and I cannot do anything, not even Ctrl-Alt-Del. I have no choice but to kill my entire system and start over, blue screen checking my system and all. It must be the new NOD that is doing this since I have made no other changes in my system (in months). Hope we can fix this, I obviously cannot live with constantly having to reboot my system. Thanks.