I have the latest ESET version of v4 and the SPAM module is a lot different and quite annoying so I have a problem and need to pick your wonderful brains as I do not want to turn it off. That's why I bought a suite rather than just the alternatives. It keeps marking almost everything as SPAM and sending it all to the ESET Antispam folder. It is not "learning" at all like a firewall does if you know what I mean. Often I end up on a website and rather than bookmark the site for one article, photo or song from YouTube, I will hit FILE, SEND and send the link to myself via email. Then I go to my Inbox and it's not there. I check Send and it shows I sent it. Lastly I check the SPAM and sure enough, it's there. Why does this happen? It NEVER, ever happened until I upgraded. Problem is with this version 4.0.437 or whatever, there is no "drop down" options to "whitelist" myself or my domain or mark senders as "Trusted" of "Safe". Remember we all had those options before? This is terrible and a HUGE omission on ESET's behalf to not give us that whitelist/blacklist option anymore and the other options we had in the SPAM module as well. It also happens with other senders besides myself and I cannot "teach" it like I was able to before we all upgraded to this version. They sure made things difficult and ruined the anti-spam module rather than made it EASIER to use IMHO. How do I resolve this please? Rather, can I resolve it and if so, how? (pls assume I'm a total idiot and no techie speak - it will go right over my pinhead) Thanks and I hope everyone is enjoying their summer.