Sound Card Problems.....Grr

Discussion in 'other software & services' started by Troubadour, Jan 15, 2007.

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  1. Troubadour

    Troubadour Registered Member

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    I have a Dell Dimension 4700 that experienced a hard drive crash. The original OS was Windows XP Home which I upgraded to XP PRO when the new hard drive was installed. According to Belarc, my machine has a SoundMax Integrated Audio device on the motherboard which was working fine prior to the crash, now, of course it doesn't work. Other resources suggest that I obtain new drivers for this device, but the ones that I'm able to locate are for older OS. In addition the MS System Information appears to know nothing about the sound device as it doesn't even appear in the generated reports.

    Is this a common problem when upgrading the OS, or have I stumbled across a unique situation? Please advise.
     
  2. Rico

    Rico Registered Member

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    Aug 19, 2004
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    Hi Troubadour,

    Have you looked for the driver at Dell tech. support?

    Good Luck
    Rico
     
  3. lodore

    lodore Registered Member

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    have you got a cd with motherboard drivers on it?
    with my old dell i got cd's for everything including the motherboard driver cd.
    check throught all the cd's you got if theres a motherboard driver cd tyr that since its bound to have them.
    unless you already tryed that.
    lodore
     
  4. Troubadour

    Troubadour Registered Member

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    Thanks guys for you quick responses. Based on your respective directions, I was finally able to secure a driver from Dell.com that once downloaded and installed, resolved my problem
     
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