Some Surface Pro 5 and 6 users are reporting battery degradation issues

guest · Aug 21, 2019

Some Surface Pro 5 and 6 users are reporting battery degradation issues
August 21, 2019
https://www.neowin.net/news/some-surface-pro-5-and-6-users-are-reporting-battery-degradation-issues

Microsoft's Surface Pro lineup is no stranger to having battery issues, going all the way back to 2014's Surface Pro 3. It seems that the Redmond company hasn't quite gotten it right yet though, as some users are reporting battery degradation issues with the Surface Pro 5 and 6 now, according to some posts on Microsoft's Answers forums.

The reports vary in what's actually wrong, but it all adds up to batteries that just aren't working properly. One person said that their device showed 0% battery while on the charger, and that performance was sluggish because of it.
At least some of these devices should be under warranty, and if the past is any indication, the company may end up extending the warranty for those with defective batteries.
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guest · Aug 28, 2019

More battery issues reported on Microsoft's Surface PCs
August 28, 2019
https://www.neowin.net/news/more-battery-issues-reported-on-microsofts-surface-pcs

Last week, we reported that various Surface Pro 5 and 6 owners are saying that they're having battery issues on their PCs. Now, it appears that the issue isn't exclusive to those models, with Pro 4 and Laptop 2 owners complaining of similar issues, as spotted by Windows Latest.

More notable is the Surface Laptop 2, which was released less than a year ago. In fact, in the Microsoft Answers forum, user Andrew7783 says he has only had the PC for six months, and his Laptop 2 loses about 25% of juice while it's shutdown at night. He also said that the battery seems to be in good health, so the recent issues could be the result of firmware updates.
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Some Surface Pro 5 and 6 users are reporting battery degradation issues

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