SnapDeploy Dell 755 "ds_gina.dll missing"

Discussion in 'Other Acronis Products' started by Shad0wguy, Jun 30, 2008.

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  1. Shad0wguy

    Shad0wguy Registered Member

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    There seems to be no shortage of issues with these 755's. The company I worked for just picked up 2 new 755's. I set one up as we needed and pulled an image from it. However when I imaged the other PC it simply sat at a blue screen but didn't pop up the windows log in. After restarting it a few times I get the message "ds_gina.dll cannot be found." I figured this was caused by having used acronis to join it to the domain, so I reimaged without having acronis make any changes yet I still got the same message.

    Can anyone give me some insight as to what caused this? I have since set up the second desktop manually, but it would still be good to know for future reference.
     
  2. DowntownLA

    DowntownLA Registered Member

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    We are experiencing the same issue, though we have 20 755's we're about to deploy. After imaging the client and rebooting, we get the error:

    User interface Failure
    The Logon User Interface DLL ds_gina.dll failed to load.
    Contact your system administrator to replace the dll, or restore the original dll.

    We can boot to XP safe mode ok.
     
  3. DowntownLA

    DowntownLA Registered Member

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    We were able to get an image created and deployed; we just had to start from scratch. We have solved a few problems by recreating the master image and template.

    Support has sent a registry fix for the master, but we were able to get it to work without it. I will update once we try the registry fix.
     
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