SnapDeploy console hangs up then trying to configure PXE server

Discussion in 'Other Acronis Products' started by Ave, Jan 6, 2006.

Thread Status:
Not open for further replies.
  1. Ave

    Ave Guest

    I'm trying to use PXE server of Acronis Deploy.
    I have install it on HP DL330 system.
    When I try to configure PXE server from console it hangs.
    If console not connected to server it hangs up after connecting.
    I can end task with task manager.
    Console hangs up even if PXE service on server is stopped.

    It's work on another server (hm dm360).
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Ave,

    Thank you for choosing Acronis Complete System Deployment Software.

    Please accept my apologies for the delay with the response.

    First of all, please make sure you use the latest build of Acronis Snap Deploy (1307), which is available on our web site at http://www.acronis.com/enterprise/support/updates/.
    Please disable any download managers, internet download/connection boosters, etc. before the download.

    If the problem persists with the latest build, please collect these log files from the computer where Acronis OS Deploy Server is installed.

    These log files are located in the following folders:

    - Documents and Settings\All Users\Application Data\Acronis\FileServer\Logs
    - Documents and Settings\All Users\Application Data\Acronis\DeployServer\Logs
    - Documents and Settings\All Users\Application Data\Acronis\PXEServer\Logs

    Please also provide us with the information about physical configuration of your network (which devices/hardware is used in this network environment (hubs, switches, routers) and the configuration for multicasting).

    Please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
Thread Status:
Not open for further replies.