Discussion in 'Acronis True Image Product Line' started by Vernik, Apr 2, 2007.

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  1. Vernik

    Vernik Registered Member

    Apr 2, 2007
    Hello. Could anybody help me?

    On computer two services started OK (Remote Agent and Scheduler, build 3854). I can connect to this remote computer with True Image management console, but when I select Create Image or Create Schedule TAsk and wizard is starting it is written:
    "E000101F4: Cannot find the necessary Acronis True Image modules. Please
    reinstall Acronis True Image Agent." Another computers works finely.

    How i can download the latest version of Acronis drivers (SnapAPI_l_s_e.exe) to resolve this problem?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Vernik,

    Thank you for choosing Acronis Remote Server Backup Software.

    First of all, we would recommend that you make sure Acronis True Image Agent was installed using the latest build 3854 of Acronis True Image 9.1 Enterprise Server as it is obligatory for all components to be of the same build in order to interact correctly.

    If it's not the case, please use this link to download the latest version of Acronis drivers. Unpack the archive and install unpacked MSI package on the remote computer.

    Thank you.
    Aleksandr Isakov
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