while reading through some of these posts, I've noticed one common recommendation from Acronis support is to download the latest drivers and install them. I notice that the snapapi.dll that installs with bld 4942 is listed as version 18.104.22.1683 dated 10/6/2006 while the one downloaded via the drivers is 22.214.171.1247 date 1/17/2007. Why aren't the updated drivers just included in the 4942 build? Just curious? Would it be a "best practice" to install TI 10 and then also install the updated drivers or should we only install the updated drivers at the direction of support?