snapapi.dll download or e-mail

Discussion in 'Acronis True Image Product Line' started by nate93, May 8, 2006.

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  1. nate93

    nate93 Registered Member

    Joined:
    May 8, 2006
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    Hi there. I am getting an error about a missing or corrupt snapapi.dll file. Searched and found a couple people asking for help, but no fixes or answers. This file goes in C:\WINDOWS\system32

    If someone with True image (9) is willing to copy this file and e-mail it to me that would be great. Please PM me and I will send you my e-mail. Or if you know of a place where it's downloadable please let me know.

    Dirty rotten snapapi.dll file.

    Thanks,
    Nate
     
  2. Menorcaman

    Menorcaman Retired Moderator

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    Posts:
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    Location:
    Menorca (Balearic Islands) Spain
    Hi Nate,

    Copy just sent to the email address you provided in your PM. Hope it fixes the problem.

    Regards
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Nate,

    Thank you for choosing Acronis Disk Backup Software.

    We are very sorry for the delay with the response.

    Please be aware that the snapapi.dll file is a part of the so-called Acronis Drivers responsible for the operations with hard drive. I'm not sure what has caused it's corruption as you did not provide any details. However, you can always repair this file by downloading and installing the latest version of Acronis drivers (install it with disabled logging).

    Please let us know if the problem appears in the future. We will certainly provide you with the further instructions.

    Thank you.
    --
    Alexey Popov
     
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