Throughout the Snap Deploy manual there are references to the fact that Snap Deploy will support images created by True Image. Unfortunately they don't say how to do this anywhere! Our images are stored on the server as Backup Archives and we can use them with True Image 9.x no problem - but Snap Deploy does not seem to want to recognize them. What are we missing? edit: I should mention we are using a Personal Backup Location when creating the images with True Image Worksation.